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What are EHR alerts?

EHR alerts are automated notifications within Electronic Health Record systems that flag critical information or actions for healthcare providers. These alerts can include reminders for medication doses, abnormal lab results, potential drug interactions, or missed follow-up appointments. By providing timely notifications, EHR alerts help ensure patient safety, improve clinical decision-making, and enhance overall care coordination across medical labs, imaging facilities, pharmacies, and emergency departments.

Incident Alerting

Downsides of Native EHR Alerting Mechanism

Frequent pop-up alerts native to EHR lead to alert fatigue, causing providers to overlook critical notifications. Email and SMS lack real-time acknowledgment and escalation, which means urgent alerts may go unnoticed or unaddressed if a provider is unavailable.  These methods fall short when it comes to alert democratization since they operate in silos, making it harder to coordinate responses across care teams.

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Overcome EHR Notification Limitations w/ CC&C

Improve EHR Alert Visibility – Bring EHR Alerts Directly to Providers’ Fingertips

 

 

The OnPage-OpenEMR integration goes beyond sending information back and forth between a mobile device and OpenEMR. It includes the ability to send detailed, contextual and high-priority intelligent alerts to the care team within seconds, so that when a time-sensitive event, such as when a STAT order or a lab result is detected on the system, the care team is instantly notified on mobile. Benefits of the integration include: 
 

  • Automated alerts delivered to mobile app

    OnPage automatically routes EHR-based alerts to the specialist on call, based on the on-call schedule configured in the OnPage web console. These rule-based alerts can be programmed to follow an escalation policy, triggering intrusive, loud mobile notifications to the care team.

  • HIPAA-compliant alert transmission

    OnPage ensures that PHI remains secure to meet HIPAA regulations. OnPage encrypts data at rest and in transit. The encryption allows teams to collaborate on patient data within the app, preventing sensitive details from being intercepted or accessed without authorization.

  • Email integration with OnPage

    Physicians can securely forward emails containing EHRs and deliver the message to team members via the OnPage mobile app.

  • “Read” and “delivery” confirmations

    Care teams can view the alert’s “read” and “delivery” status via the EHR dashboard.

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OnPage Streamlines Clinical Communication & Collaboration

Designed for modern care teams, OnPage ensures rock-solid reliability no matter when a patient emergency arises. Discover how your team can seamlessly collaborate, connect with patients, and centralize critical health system alarms, including from EHR systems, all in one place:

An infographic illustrating how healthcare teams can utilize OnPage's clinical communication and collaboration solution for secure messaging, health system integrations, alarm management, patient-to-provider communications, live call routing, and on-call management.

The End of Outdated Alerting, the Start of Better Collaboration

 

OnPage’s clinical collaboration platform incorporates HIPAA-compliant messaging, team collaboration, on-call scheduling, critical alert escalation, pager replacement and more into one user-centric system.

Here are the four main components of the OnPage collaboration solution for healthcare:

 

 

 

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Today’s hospitals experience fragmented communications and delayed patient care orders.

Fortunately, OnPage continuously explores new ways to streamline care team workflows. One such advancement comes from OnPage’s electronic health record (EHR) integrations, as an effort to leverage the wealth of information that EHRs hold.

Discover how OnPage’s EHR integrations equip teams with real-time, contextual information to improve care decisions and patient treatment.

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OnPage is a G2 Leader for incident alert management, consistently receiving recognition for high performance and user satisfaction. Read more reviews!

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