Comparison | OnPage vs. Pagers vs. Email

OnPage combines the urgency of a traditional pager with the ease of email via an automated, secure smartphone app.

G2 - High Performer Enterprise Winter 2023 G2 - High Performer Mid-Market Winter 2023 TrustRadius - Best Feature Set - 2023 TrustRadius - Top Rated - 2023 Capterra - Best Value - 2022 Capterra - Best Ease of Use - 2022 G2 - Highest User Adoption - Small Business - Fall 2022 G2 - Users Love Us


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Reviews Reviews

Texts and Emails Are Unreliable and Not Secure


Comparison Limitations of Standard Texting

Text messaging does not allow you to send prioritized, secure messages to multiple platforms. It neither sends loud, persistent mobile alerts to recipients nor escalates critical messages to the next person in line if the first respondent is unavailable. Standard text messages cannot bypass the silent switch on mobile devices, such as iOS and Android smartphones.

Comparison Limitations of Standard Email

Email is not an adequate means to manage an incident. While email might seem like the ideal cross-team communication method, the time spent on creating workarounds to make email an effective means to manage an incident is excessive. Email inboxes are often flooded with low-priority emails that drown more critical, time-sensitive notifications that require immediate attention.

OnPage Beats Texting and Email Messaging

Unlike standard texts and emails, OnPage alerts are loud and distinctive, and they bring critical messages to the forefront so high-priority alerts are never missed. OnPage high-priority alerts bypass the silent switch and Do Not Disturb (DND) mode on all smartphone devices. Persistent alerting will push to your phone for up to eight hours. The OnPage system is HIPAA compliant and slashes incident response times via automated, fast and prioritized alerting.

Do More With OnPage

The OnPage email, text and pager replacement solution allows you to:

  • Ditch your pager: Consolidate all alerts and messages on your device
  • Receive unlimited push notifications that bypass the mute switch
  • Securely deliver message attachments
  • View team availability on your device
  • Deliver alerts based on message priority
  • Easily respond to open incidents or forward messages
  • Receive mobile alerts that continue for up to 8 hours until acknowledged
  • Send HIPAA-compliant messages across teams
  • Enable global coverage and never miss a critical alert



OnPage use cases for two industries (IT and healthcare) on mobile devices. Both devices show secure two-way chats.


How It Works

Continuous Industry Success

OnPage is a G2 Leader for incident alert management, consistently receiving recognition for high performance and user satisfaction. Read more reviews!

OnPage Is More Than Just an Alerting App

Respond to Critical Incidents Before They Impact Clients or Patients


All encompassing OnPage system shown across multiple devices explaining features including real-time audit trails which provide real-time audit trails and reports to give instant visibility into the incident life cycle for better analysis of the response team's incident resolution performance. Secure two-way messaging access. Bi-directional integrations with major tools so that there's synchronization across messages, notes, and actions between applications. Automate escalation with rule-based algorithms that allow users to automate escalation policies, alerting the next person on call. Mass notifications that keep stakeholders such as, customers, staff, patients, and vendors apprised of the situation. On-call scheduler where teams can create defined times, schedules, and rotations for responders to automatically alert on-call staff when a critical incident happens.

OnPage is a complete, intelligent system that centralizes incident response information and elevates critical alerts so your team never misses time-sensitive notifications. The OnPage system is comprised of a web management console, HIPAA-compliant mobile application and mass notification platform.

OnPage notifies the right responder in real time using alerting policies, routing rules and on-call schedules. With over 250+ integrations, OnPage integrates with popular IT service management (ITSM) tools, monitoring systems, healthcare solutions and more.

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