Text messaging does not allow you to send prioritized, secure messages to multiple platforms. It neither sends loud, persistent mobile alerts to recipients nor escalates critical messages to the next person in line if the first respondent is unavailable. Standard text messages cannot bypass the silent switch on mobile devices, such as iOS and Android smartphones.
Limitations of Standard Email
Email is not an adequate means to manage an incident. While email might seem like the ideal cross-team communication method, the time spent on creating workarounds to make email an effective means to manage an incident is excessive. Email inboxes are often flooded with low-priority emails that drown more critical, time-sensitive notifications that require immediate attention.
OnPage Beats Texting and Email Messaging
Unlike standard texts and emails, OnPage alerts are loud and distinctive, and they bring critical messages to the forefront so high-priority alerts are never missed. OnPage high-priority alerts bypass the silent switch and Do Not Disturb (DND) mode on all smartphone devices. Persistent alerting will push to your phone for up to eight hours. The OnPage system is HIPAA compliant and slashes incident response times via automated, fast and prioritized alerting.
Do More With OnPage
The OnPage email, text and pager replacement solution allows you to:
Ditch your pager: Consolidate all alerts and messages on your device
Respond to Critical Incidents Before They Impact Clients or Patients
OnPage is a complete, intelligent system that centralizes incident response information and elevates critical alerts so your team never misses time-sensitive notifications. The OnPage system is comprised of a web management console, HIPAA-compliant mobile application and mass notification platform.
OnPage notifies the right responder in real time using alerting policies, routing rules and on-call schedules. With over 250+ integrations, OnPage integrates with popular IT service management (ITSM) tools, monitoring systems, healthcare solutions and more.