OnPage + Prometheus

Prometheus is a powerful open-source monitoring system that provides deep visibility into infrastructure and application metrics. When integrated with OnPage, Prometheus alerts are elevated into real-time, high-priority notifications that are delivered directly to your on-call engineers via OnPage’s secure mobile app. This ensures that time-sensitive metrics like CPU usage, latency spikes, and service downtime trigger instant response workflows rather than going unnoticed in email inboxes or dashboards.

The integration brings the best of both worlds: Prometheus’ robust data collection and alerting rules, and OnPage’s intelligent routing and mobile-first alerting capabilities. Most importantly, the bi-directional nature of this integration means that actions taken in OnPage, such as acknowledging or resolving an incident, are automatically reflected back into Prometheus. This eliminates the need for duplicate actions across platforms and provides teams with complete visibility into incident status from both ends.

Whether you’re monitoring containerized environments, services, or databases, OnPage makes sure no alert gets missed, backed by fail-safe delivery methods, audit trails, and escalation policies tailored to your team structure.

With this integration, you can:

• Receive high-priority mobile alerts the moment Prometheus detects a threshold breach or service failure

• Escalate alerts automatically based on on-call schedules and escalation paths

• Send priority-based alerts with customizable urgency—from gentle nudges to persistent, attention-grabbing tones

• Acknowledge and resolve alerts from the OnPage app, with updates synced directly back to Prometheus

• Ensure 24/7 coverage without alert fatigue, using smart alert routing and notification policies