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End-to-End Alert Management for Response Teams

Respond to Critical Incidents Before They Impact Stakeholders


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OnPage’s intelligent system centralizes incident response information and elevates critical alerts so your team never misses time-sensitive notifications. The OnPage system is comprised of a web management console, HIPAA-compliant mobile application and mass notification platform.

OnPage notifies the right responder in real time using alerting policies, routing rules and on-call schedules. With over 250+ integrations, OnPage integrates with popular IT service management (ITSM) tools, monitoring systems, healthcare solutions and more.

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Fail-Safe On-Call Scheduler

Create defined times, schedules and rotations for your on-call response team. Automatically alert designated members when a critical incident occurs.

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Automated Escalations

Rule-based algorithms allow users to automate escalation policies, alerting the next person on call. Select the users that will receive the alert and determine the amount of time to wait before escalating critical notifications to the designated user.

Real-Time Audit Trails

OnPage provides real-time audit trails and reports to give instant visibility into the incident life cycle. It allows for better analysis of the response team’s incident resolution performance.

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Persistent Alerting

Bypass the silent switch on all mobile devices. Alerts rise above the clutter and bring notifications to the forefront, continuing for up to eight hours until acknowledged. OnPage alerts are loud and easily distinguishable from other smartphone notifications.

Secure, Real-Time Messaging

Access secure two-way communications. Messages are SSL encrypted and can only be viewed by message participants. Secure for healthcare and reliable for IT response teams.

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