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End-to-End Alert Management for Response Teams
Respond to Critical Incidents Before They Impact Stakeholders
OnPage’s intelligent system centralizes incident response information and elevates critical alerts so your team never misses time-sensitive notifications. The OnPage system is comprised of a web management console, HIPAA-compliant mobile application and mass notification platform.
OnPage notifies the right responder in real time using alerting policies, routing rules and on-call schedules. With over 250+ integrations, OnPage integrates with popular IT service management (ITSM) tools, monitoring systems, healthcare solutions and more.
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Fail-Safe On-Call Scheduler
Create defined times, schedules and rotations for your on-call response team. Automatically alert designated members when a critical incident occurs.
Automated Escalations
Rule-based algorithms allow users to automate escalation policies, alerting the next person on call. Select the users that will receive the alert and determine the amount of time to wait before escalating critical notifications to the designated user.
Real-Time Audit Trails
OnPage provides real-time audit trails and reports to give instant visibility into the incident life cycle. It allows for better analysis of the response team’s incident resolution performance.
Persistent Alerting
Bypass the silent switch on all mobile devices. Alerts cut through the noise and bring notifications to the forefront, continuing for up to eight hours until acknowledged. OnPage alerts are loud and easily distinguishable from other smartphone notifications.
Secure, Real-Time Messaging
Access secure two-way communications. Messages are SSL encrypted and can only be viewed by message participants. Secure for healthcare and reliable for IT response teams.
