eBook: How to Streamline After-Hours Communication

Whether simple incidents or critical infrastructure failures, after-hour support teams are always prepared to handle client issues.

Yet, some IT teams rely on expensive third-party services: time-wasting intermediaries that fail to connect the client to the IT team during time-sensitive situations.

This eBook discusses:

  • How dedicated lines and live calls streamline client-to-support team communications
  • Limitations associated with third-party services
  • How IT organizations can cut hefty costs

Discover more by downloading.

after hours