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Why Incident Alerting and On-Call Management?

 

Effective incident alert management is crucial for organizations to minimize downtime, mitigate risks, and ensure business continuity.

It helps ITOps, SRE, DevOps, helpdesks, business continuity teams and beyond to gain a reliable alert engine for all critical notifications, streamline the incident response process, improve communication and collaboration among teams, and enhance overall incident resolution times.

Enhancing Incident Alert Management with OnPage

 

Yoast Focus Keyword

Incident Escalation and Assignment

The OnPage IT service alerting (ITSA) system consists of a secure mobile messaging application and a dynamic web-based console. OnPage enables teams to reduce outages, improve productivity and keep digital services always on.

OnPage provides alert escalations, fail-safe digital schedules, redundancies, incident reports and Alert-Until-Read capabilities for IT teams across all industries. With OnPage, teams can shrink resolution time by automating the entire incident management process and eliminating human error.

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OnPage’s Role from Incident Initiation to Resolution.

Built around the incident resolution life cycle, OnPage helps IT teams reduce downtime and costs while improving coordination and performance. Discover how OnPage’s incident alert management system automates and accelerates the critical event management process:

An infographic illustrating how OnPage's comprehensive incident alert management system integrates with several monitoring, ticketing and remote monitoring solutions to promptly alert the right teams/service owners.

Don’t Just Take Our Word For It

See what OnPage users say on trusted review platforms.

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Step-by-Step | Incident Alert Management System

  • 1. Incident Occurs - Integrations

  • 2. Organize Teams - On-Call Scheduler

  • 3. Automate Notifications - Escalation Policy

  • 4. Team Gets Notified - Secure Alerting and Collaboration

  • 5. Team Takes Action - High/Low-Priority Messaging

  • 6. Alert Status - Audit Trails and Message Failover Reports

Continuous Industry Success

OnPage is a G2 Leader for incident alert management, consistently receiving recognition for high performance and user satisfaction. Read more reviews!

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