Automated incident management ensures that critical events are detected, addressed and resolved in a fast, efficient manner. Download the infographic to discover the four major capabilities of automated incident management.
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Why Is Automation Important?
Lacking automation in the workplace results in disjointed communication and poor coordination across ITOps teams. Without automation, siloed teams cannot view real-time incident statuses and are uninformed of what is still required to resolve the critical event.
Benefits of Automated Response
Aligning departments, processes and tools significantly reduces mean time to repair (MTTR). Through automated incident management, ITOps teams can effectively collaborate to combat time-sensitive issues and assure that IT environments are operating normally.