According to McKinsey & Company, the number of internet of things (IoT) devices is projected to increase to 43 billion in 2023. To stay competitive, organizations need an effective way to manage these devices as they continue to grow in number and importance.
OnPage is an automated incident alert management system with integrations designed for the IoT world. Built around the incident resolution life cycle, the platform enables organizations to get the most out of their digital investments, ensuring that sensors and monitoring systems have an automated, reliable way to escalate anomalies as alerts to the right responder immediately.
Support for the IoT Environment
One in four companies report some level of IoT implementation. Demand for monitoring and support will continue to rise. Implementing mobile and web-based incident response technology, such as OnPage, dramatically shrinks the delta between when a problem occurs and when it is addressed. When monitors sense quality problems, respondents automatically receive an OnPage mobile alert and work to resolve the problem immediately.
Add Even More Value WithOnPage Incident Management
When system anomalies and failures happen, response teams need to act quickly. To get the most out of IoT monitoring, there needs to be intelligent alerting in place. OnPage incident management for IoT fills the need through fail-safe schedules, escalations, prioritized alerts and secure, two-way messaging. Discover the true value of OnPage below.
OnPage allows you to get immediate alerts when inevitable system anomalies happen, so your bottom line is never adversely affected. With OnPage’s intelligent alerting tool, you’ll get audible, ALERT-UNTIL-READ technology, redundant messaging, escalation policies and audit trails to ensure maximum uptime.
With OnPage, you can:
Consolidate:Connect mission-critical systems that need to be monitored and alerted on through an API and email integration. You determine the key performance indicators (KPIs) that are important to you and OnPage takes care of the alerts.
Communicate: Communicate with individuals and groups via OnPage secure messages and persistent alerts. Response teams can enhance collaboration and break down silos without security concerns.
Automate: Use automated, rule-based algorithms to create on-call schedules and escalation policies. The OnPage scheduler never fails as it starts out “FULL.” In the event of a critical alert, and if a time slot was left empty, the entire on-call response team is notified of the incident. This ensures continuous coverage across the organization. Automating the entire incident resolution life cycle improves speed, accuracy and accountability.
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Critical alerts and integration capabilities make OnPage the top choice for IT operations (ITOps) teams and IoT ecosystems. Watch the video to see how OnPage translates critical situations into audible, high-priority alerts.
Elucigene has been providing cost-effective solutions to clinical testing since 1994. Elucigene needed an incident management system to manage alarms triggered by their temperature monitoring system.
Elucigene chose OnPage for its effectiveness and simplicity. Elliott Northrop, a manufacturing technician describes the process:
“We have equipment in the lab that holds critical, temperate-controlled biological materials. This equipment is linked to a temperature monitoring system. I integrated OnPage with our temperature monitoring system effortlessly to get alerts to two groups: One group that handled alerts during regular hours and another for after-hours alerts.”
The OnPage platform alerts Elliott and his team when alarms indicate that temperature conditions for biological materials are not favorable. Time is of the utmost importance and a delay in tending to the temperature could result in the “death” of a biological sample. OnPage reliably handles the task and ensures the safety of the lab samples.
ThingWorx was purpose-built from the ground up for the IoT. It contains the most complete set of integrated, IoT-specific development tools and capabilities available, offering the industry’s deepest functional capabilities. With the OnPage-ThingWorx integration, companies working with IoT can ensure that sensors and monitoring systems have a reliable means to escalate anomalies as alerts to the right person immediately.
It is easy to connect home security solutions with OnPage’s critical alerting system! Get real-time, immediate OnPage app alerts when your security system detects motion around or inside your property.
How can I get real-time alerts from IoT sensors when something goes wrong?
You can receive instant notifications from your IoT sensors by integrating them with an automated incident alert system. These platforms detect anomalies and send persistent alerts directly to your phone, ensuring you are always informed when equipment or systems deviate from expected conditions.
What's the best way to manage critical alerts from smart devices and monitoring systems?
The most effective way to manage alerts from smart devices is with a system that offers intelligent alerting, automatic escalations, and secure messaging. These tools help ensure alerts reach the right person immediately, even in the middle of the night, avoiding high costs and delays.
Can incident management software help with smart home or industrial IoT monitoring?
Yes, incident management tools can integrate with both smart home setups and industrial IoT platforms. Whether it’s a temperature sensor in a lab or motion detection in a home, these systems escalate issues the moment they happen, helping protect assets and maintain uptime.
How do companies handle after-hours alerts from their IoT infrastructure?
Organizations use automated scheduling and escalation policies to route after-hours alerts to the right on-call responder. This ensures 24/7 coverage and fast action when devices detect failure, no matter the time of day.
