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How Top Performing Organizations Manage IT Operations

WHITE PAPER : How Top Performing Organizations Manage IT Operations

Over half of all IT organizations want to improve both the accuracy and relevancy of their alert notifications. Top performing organizations, on the other hand, are proactive in their alerting and experience only a quarter of the downtime that others do.

In our How Top Performing Organizations Manage IT Operations we look into the practices of top performers which include:

  • Use of Saas-based delivery methods
  • Defined workflows and team collaborations
  • Ability to forecast changes in resource requirements

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