OnPage incident management

IT RESOURCES

OnPage is a cutting edge technology company and the global leader in Mobile Secure Messaging and Incident Alert Management. OnPage enables effortless and contextual digital interactions between incidents, teams, and businesses stakeholders. Built around the incident resolution lifecycle, the platform enables organizations to get the most out of their digitization investments.

ITSM Alerts

IT service management (ITSM) refers to the entirety of activities, processes and supporting procedures taken on by IT teams.

The State of Alerting & On-call Survival for IT Ops

In this DevOps chat we sit down with Judit Sharon, CEO of OnPage. OnPage has been providing alerting and incident management services primarily to the health care industry before DevOps was called DevOps.

The State of IT Operations Ebook

OnPage has just finished conducting a survey on the State of IT Operations. The results show the unhappy state of alerting in today’s IT world.

ITIL Incident Management Process

ITIL® is one of the the most popular approaches to IT service management in the world and is used by many successful major organisations.

Video: OnPage – Rock Solid Reliability

Here’s a video that shows you how OnPage’s robust platform delivers Rock Solid Reliability to ensure business continuity.

What is digital on-call scheduling?

Digital on-call scheduling is the process of creating defined times, schedules and rotations for shift members and using a console or interface to automatically (digitally) alert team members when an incident happens. Members of an IT on-call team are usually responsible for responding to IT alerts during after-hours, vacation times and weekend periods.

What is IT On-call?

IT on-call refers to the process of putting IT administrators, developers, operations, security operators or other members of the engineering staff into afterhours or weekend call schedules where they are responsible for managing IT alerts during these off-peak hours.

Video: Are you done with messy alerting

If you are done with messy alerting check out OnPage. It is up-to 5 times faster than pagers and its persistent alerting will go on for 8 hours until the message is acknowledged.

VIDEO: Are you experiencing burnout? Are you missing critical alerts?

Stop missing critical alerts with our IT Alert  tool! If burnout is affecting the team and are they suffering from alert fatigue? Ever thought about how these are hurting your company? What should you do?

Why MTTR matters in incident alerting

OnPage’s cloud-based incident alerting platform is designed to help engineers better manage incident resolution and improve outcomes.

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