PagerDuty Contract Buyout Program

Leave PagerDuty Without Waiting for Renewal

Ready to switch from PagerDuty but still locked into a contract? OnPage can help eligible customers move sooner with free OnPage service equal to the remaining months on their PagerDuty contract, up to 12 months, when they sign a qualifying multi-year OnPage agreement.

No more waiting for renewal. No more paying for two incident alerting platforms at once. No more staying with a tool that no longer fits your team’s needs.

See If You Qualify

Still Stuck in a PagerDuty Contract?

In this short video, we explain how the OnPage PagerDuty Contract Buyout Program works, who qualifies, and why teams are switching to OnPage for reliable incident alerting without the enterprise price tag.

The Cost of Staying with PagerDuty Adds Up

PagerDuty is a well-known incident management platform, but many teams end up paying for more than they actually use.

For small and mid-sized IT teams, MSPs, and digital operations teams, the core need is often simple: get the right critical alert to the right person, make sure they see it, escalate if they do not respond, track the communication trail, and integrate with the tools the team already uses.

If your team mainly needs reliable on-call alerting, simple alert orchestration, on-call scheduling, escalations, round-robin alert assignment, live call routing, and/or integrations, PagerDuty may feel expensive, complex, or overbuilt for your actual workflows.

How the OnPage Buyout Program Works

Switching from PagerDuty should not mean paying for two platforms at the same time. The OnPage buyout program helps eligible teams move before their PagerDuty renewal date.

Share your PagerDuty contract end date

Send us documentation showing how many months are left on your current PagerDuty agreement.

Choose the right OnPage plan

Our team will help map your alerting, escalation, scheduling, call routing, and integration needs to the right OnPage setup.

Sign a qualifying multi-year agreement

The buyout program is available to eligible customers that commit to a qualifying multi-year OnPage contract.

Receive free OnPage service

OnPage will provide free months equal to the remaining months on your PagerDuty contract, up to 12 months.

Move to OnPage before renewal

Start using OnPage now instead of waiting for your PagerDuty contract to expire.

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Example: If you have 8 months left on your PagerDuty contract, OnPage may provide 8 free months of service as part of your new multi-year agreement. If you have 15 months left, OnPage may provide up to 12 free months.

Why Teams Switch from PagerDuty to OnPage

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Lower Cost

OnPage gives teams a cost-effective way to manage critical alerts, on-call schedules, escalations, and urgent communication.

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Persistent Alerts

OnPage alerts continue until they are read, helping reduce the risk of missed critical notifications.

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Escalation

If the first responder does not acknowledge an alert, OnPage can automatically escalate it to the next person or group.

🔌

Flexible Integrations

OnPage integrates with ITSM, monitoring, ticketing, collaboration, IoT and cybersecurity systems through API, webhooks, and email-based workflows.

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Live Call Routing

Route urgent calls to the right on-call person, team, or escalation path without adding another standalone tool.

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Secure Coordination

Coordinate urgent response through secure messaging, role-based communication, and auditable message history.

PagerDuty vs. OnPage: When OnPage Makes More Sense

Need	PagerDuty	OnPage
Reliable alerting	Strong incident management platform with broad capabilities.	Focused critical alerting with persistent, alert-until-read notifications.
Cost control	Pricing can increase as teams grow or need advanced capabilities.	Cost-effective option for teams that need urgent alerting without unnecessary platform complexity.
Escalation	Supports incident escalation and response workflows.	Supports sequential escalation and round-robin alert distribution for urgent response workflows.
Integrations	Broad integration ecosystem, with some advanced capabilities tied to plan or add-on structure.	Flexible integration options through native integrations, API, webhooks, and email-based workflows.
Live call routing	Available depending on package and requirements.	Built to route urgent calls to the right on-call user, team, or escalation path.
Best fit	Large teams that need broad incident management, orchestration, and analytics.	Teams that need reliable critical alerting, on-call scheduling, escalation, secure collaboration, and call routing.

Stop Paying for More Incident Management Than You Need

PagerDuty may be the right fit for large enterprises with complex incident orchestration requirements. But many teams do not need an oversized platform to solve their most urgent problem.

They need critical alerts to be seen. They need the right person to respond. They need escalation when someone misses an alert. They need integrations that fit their environment. They need pricing that makes sense.

Persistent critical alerts

On-call scheduling

Escalation policies

Secure messaging

Live call routing

Integrations with existing tools

See If You Qualify

Or start a free trial

Built for Teams That Cannot Miss Critical Alerts

OnPage is a strong fit for organizations that need urgent notifications to reach the right person fast.

IT Operations

Route infrastructure, application, and system alerts to the right on-call responder.

MSPs

Manage urgent customer incidents, after-hours alerts, and escalation workflows across teams.

DevOps and SRE

Escalate production issues and reduce the risk of missed incidents during off-hours.

Universities & Federal Teams

Support time-sensitive communication workflows with secure alerting and messaging.

Facilities and Operations

Route urgent building, equipment, safety, and operational alerts to the right responder.

Pager Replacement

Replace pagers, email-to-text workflows, and unreliable notification processes.

See If You Qualify

Eligible PagerDuty customers can receive up to 12 free months of OnPage service.

Free months are based on the remaining months in the current PagerDuty contract.

A qualifying multi-year OnPage agreement is required.

OnPage does not pay PagerDuty directly. The buyout is provided as free OnPage service or service credit.

Request Buyout Review

Frequently Asked Questions

What is the OnPage PagerDuty Contract Buyout Program?

The OnPage PagerDuty Contract Buyout Program helps eligible PagerDuty customers switch to OnPage before their current PagerDuty contract ends. OnPage may provide free months of service equal to the remaining months on the customer’s PagerDuty contract, up to 12 months, with a qualifying multi-year agreement.

Does OnPage pay PagerDuty directly?

No. OnPage does not pay PagerDuty directly. The buyout is provided as free OnPage service months or a service credit as part of a qualifying OnPage agreement.

How many free months can we receive?

Eligible customers can receive free OnPage service equal to the number of months remaining on their PagerDuty contract, up to a maximum of 12 months.

Do we need to sign a multi-year agreement?

Yes. The buyout program is available only with a qualifying multi-year OnPage agreement.

What proof do we need to provide?

Customers may be asked to provide a PagerDuty order form, invoice, renewal document, contract end date, or other documentation showing the remaining contract term.

Who is this program best for?

This program is best for PagerDuty customers that want reliable incident alerting, on-call scheduling, escalation, live call routing, secure messaging, and integrations without continuing to overpay for a larger incident management platform they may not fully use.

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