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ConnectWise Manage integration
With OnPage’s integration, MSP teams can preconfigure criteria for sending out critical alerts within ConnectWise Manage to make sure the alert management process is followed consistently and alerts are never missed.
The OnPage integration, native to ServiceNow, takes advantage of the power of the ServiceNow platform to deliver intelligent, automated alerts to the right person, at the right time.
Datto Autotask integration
MSPs can initiate and manage alerts from Autotask, ensuring that alerts are automatically sent to the person on-call based on customizable criteria. This level of automation and integration speeds up response to critical incidents and reduces manual errors.
Only OnPage has Alert-Until-Read Reliability
Alert on-call staff on their smartphones with a loud, persistent alarm that can’t be ignored. How loud? Check out this video and hear it for yourself.
Business Benefits for Managed Service Providers
The alert is a persistent ringtone that goes on for eight hours until the alert message is acknowledged.
Review alert volume, staff performance and workloads. Use these insights and audit trails for post-mortem meetings.
“By using the OnPage alerting system integrated with ConnectWise Manage we’ve reduced alert errors to zero and cut our monthly costs by 75%. OnPage has helped us grow our managed service business significantly with little increase in direct labor.”
– Craig Isaacs, Cygnus Systems, Inc.