Managed Service Providers

Managed service providers (MSPs) are organizations, providing exceptional IT support from remote locations. Managed IT services are designed to address a client’s infrastructure operations. MSPs aim to meet service-level agreements (SLAs), while achieving maximum client satisfaction.

OnPage enhances MSP workflows, guaranteeing that client issues are addressed promptly. Through powerful ticketing integrations, MSPs convert intelligent tickets into high-priority alerting. This way, MSPs obtain detailed, immediate mobile alerts for time-sensitive client issues, every time. 

Datto Autotask Integration

MSPs can initiate and manage alerts from Autotask, ensuring that alerts are automatically sent to the person on-call based on customizable criteria. This level of automation and integration speeds up response to critical incidents and reduces manual errors.

Persistent Alerts

Alert on-call staff on their smartphones with a loud, persistent alarm that can’t be ignored. How loud? Check out this video and hear it for yourself. Furthermore, all high-priority alerts can bypass the silent switch on all devices.