OnPage incident management

Managed Service Providers: Get more value from your PSA/ticketing platform

ConnectWise Manage integration

With OnPage’s integration, MSP teams can preconfigure criteria for sending out critical alerts within ConnectWise Manage to make sure the alert management process is followed consistently and alerts are never missed.

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datto autotask icon

Datto Autotask integration

MSPs can initiate and manage alerts from Autotask, ensuring that alerts are automatically sent to the person on-call based on customizable criteria. This level of automation and integration speeds up response to critical incidents and reduces manual errors.

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Only OnPage has Alert-Until-Read Reliability

Persistent Alerts

Alert on-call staff on their cell phones with a loud, persistent alarm that can’t be ignored. How load? Check out this video and hear it for yourself.

escalation onpage Escalation & Redundancies

Escalate alerts to the next group or person if a team member is not available. Enable redundancies to phone, SMS, and email. Download our escalation white paper to learn more.

Business Benefits for Managed Service Providers

Feature Overview

Case Study

“By using the OnPage alerting system we’ve reduced alert errors to zero and cut our monthly costs by 75%. OnPage has helped us grow our managed service business significantly with little increase in direct labor.”

– Craig Isaacs, Cygnus Systems, Inc.

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Integrations

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