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eBook: The State of IT in 2020

Our latest eBook entitled, “The State of IT in 2020,” highlights trends to look forward to in the new year. IT teams will leverage new technologies and processes to streamline their operations, ensuring that client issues are promptly and quickly addressed.

The eBook covers trends including the:

  • Large adoption of ITSA tools
  • Use of artificial intelligence (AI) in ITOps
  • Adoption of live call routing and dedicated lines

Download below to learn more:

The State of IT in 2020