Automate Incident Notification, Reduce Human Errors and Improve MTTR
Incident Management and Collaboration
OnPage is an industry-leading, secure incident management system with patented ALERT-UNTIL-READ technology.
HIPAA-secure, built around the incident resolution lifecycle, the platform enables organizations to automate the incident notification process from inception till resolution to reduce human errors and improve MTTR, while allowing secure team collaboration.
OnPage’s escalation policy, redundancies, and scheduling algorithms ensure that a critical message is never missed. OnPage’s reporting and audit trails ensure that managers and stakeholders are always aware of incident status and responsiveness.
OnPage BlastIT - Mass Notification
BlastIT, OnPage’s latest release for mass notification, enables organizations to quickly and easily inform employees, vendors and customers before, during and following any type of potential threats or crisis events.
We live in a digital age in which instant communication is key to every business and is vital in case of a crisis. Because information flows freely among employees, customers, vendors and other stakeholders, it is imperative for organizations to have a well-thought-out, reliable communication plan for quickly reaching all those affected in an emergency.
By leveraging modular templates that are easily accessed in a crisis situation and an automated method of acknowledging mass notification messages, response teams can communicate quickly and precisely.
What is an incident management system?
Incident management systems automatically send notifications, assign tasks and escalations to appropriate individuals depending on the incident type, priority, time, status and custom criteria. Administrators can configure incident report forms as needed, create reports and set access controls on incident data. Some systems have the ability to share and collect images, video, audio and other information for better collaboration, audit trails and reporting.