Automate Incident Notification to Mitigate Human Errors & Improve MTTR:
Incident Management and Collaboration
OnPage is the industry leading Secure Incident Management System with its unique ALERT-UNTIL-READ technology.
HIPAA secure, built around the incident resolution life-cycle, the platform enables organizations to automate the incident notification process from inception till resolution to mitigate human errors and reduce MTTR, while allowing secure team collaboration.
OnPage’s Escalation policies, Redundancies, and scheduling algorithms ensure that a critical message is never missed.
OnPage’s Reporting and Audit Trails ensure that managers and stakeholders are always aware of incident status and responsiveness.
OnPage Blast IT - Mass Notification
Effective communication during a crisis is essential to a successful operational resiliency program.
BlastIT, OnPage’s latest release for mass notification, enables organizations to quickly and easily inform employees, vendors and customers before, during and following any type of potential threats or crisis events.
We live in a digital age in which instant communication is important to every business and is vital in case of a crisis.
As information flows freely among employees, customers, vendors and other stakeholders, it is imperative for organizations to have a premeditated, reliable communication plan for quickly reaching all those affected by drawing upon modular templates that are easily accessed in a crisis situation and can be acknowledged.
What is incident management?
Incident management software systems are designed for collecting consistent, time sensitive, documented incident data. Additionally incident systems will automatically send notifications, assign tasks and escalations to appropriate individuals depending on the incident type, priority, time, status and custom criteria.
Modern products provide the ability for administrators to configure the Incident report forms as needed, create analysis reports and set access controls on the data. These systems may have the ability for customization that may best suit the organizations using the systems. Some have the ability to collect images, video, audio and other data.
OnPage allows teams to automate notification based on a predefined criteria. Notifications may include Picture, Word Doc., or Voicemail attachment to ensure immediate remediation of incidents and allow for reporting and audit trails.