Discover how OnPage incident alert management enhances critical communications for industries including, healthcare, IT support, managed services, manufacturing and more!
OnPage’s incident alert management platform ensures that critical alerts are always received by the right responders at the right time.
OnPage’s real-time incident alert management solution enables response teams to streamline communication workflows and drive fast incident remediation. Hospitals, security operations centers (SOCs), DevOps, supply chain operations and many more, leverage our cutting-edge technology to reduce communication friction between team members and ensure exceptional alert response.
Know the status of the message with full time-stamped audit trails and message logs.
Access secure two-way communications. Messages are SSL encrypted and can only be viewed by message participants.
Override the silent switch on all devices. Alerts cut through the noise and bring notifications to the forefront, continuing for up to eight hours until acknowledged.
Schedule the on-call team as an escalation group, eliminating manual errors. Schedule exceptions allow admins to make one-time manual changes to recurring schedules.
Streamline after-hours communication by allowing callers to leave a callback number, voicemail, or connect live with on-call IT engineers or physicians.
Analyze incident response time with real-time reporting. Look at trends to help you optimize workflows.
Escalate alerts to the next group or person if a team member is not available. Enable redundant messaging to phone, SMS and email.
Add mass notifications to your business continuity plan. Blast a notification to all recipients simultaneously during a crisis.
We’re here to serve your organization! Choose your vertical: Healthcare, MSP, IT or other industry.
OnPage incident alert management is designed to help IT engineers enhance their incident response performance, reducing MTTR and satisfying stakeholders in the process.
Healthcare providers replace their insecure pager services with OnPage’s HIPAA-compliant clinical communications platform, allowing facilities to protect sensitive patient information and collaborate more effectively.
MSP professionals leverage OnPage’s critical alerting solution to improve their incident response times and enhance 24/7 after-hours support operations.
Never Miss a Critical Alert! OnPage users in education, government, legal, manufacturing, IoT and more, adopt an intelligent alerting solution to streamline workflows and improve accountability, visibility and team communications.
Business continuity planning (BCP) empowers organizations to become better equipped to face disruption. OnPage enhances organizational BCP through robust critical alerting and mass notification solutions.
