OnPage’s incident alerting platform is designed to help IT engineers enhance their incident response performance, reducing MTTR and satisfying stakeholders in the process.
Features Built for Your Organization
Real-Time Message Statuses
Know the status of the message with full time-stamped audit trails and message logs.
HIPAA-Compliant Messaging
Access secure two-way communications. Messages are SSL encrypted and can only be viewed by message participants.
Persistent Eight-Hour Intrusive Alerts
Alerts cut through the noise and bring notifications to the forefront, continuing for up to eight hours until acknowledged. OnPage has a 99.9 percent rock-solid reliability.
Configurable On-Call Schedules
Schedule the on-call team as an escalation group, eliminating manual errors.
Dedicated Lines + Live Call Routing
Streamline after-hours communication by allowing clients or patients to leave a callback number and/or voicemail. Callers can connect with their IT engineers or physicians on a live call.
Downloadable Performance Reports
Analyze incident response time with real-time reporting. Look at trends to help you optimize workflows.
Escalations + Redundancies
Escalate alerts to the next group or person if a team member is not available. Enable redundant messaging to phone, SMS and email.
Mass Notifications
Add mass notifications to your OnPage critical alerting solution. OnPage BlastIT ensures that the right individuals receive simultaneous alerts during crisis situations.
Now, Tell Us About Yourself: Select Your Industry
We’re here to serve your organization! Choose your vertical: Healthcare, MSP, IT or other industry.
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Healthcare providers replace their insecure pager services with OnPage’s HIPAA-compliant clinical communications platform, allowing facilities to protect sensitive patient information and collaborate more effectively.
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MSP professionals leverage OnPage’s critical alerting solution to improve their incident response times and enhance 24×7 after-hours support operations.
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OnPage’s secure messaging app and web management console is available for users in education, government, legal, manufacturing, IoT and more. With OnPage, users in these industries adopt an intelligent alerting solution to streamline organizational workflows and team communications.
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Enhance OnPage Critical Alerts With Powerful Integrations
OnPage integrates with today’s popular collaboration, ticketing and monitoring tools including, but not limited to, ConnectWise Manage, Datto Autotask, ServiceNow, Slack and Amion Physician Scheduling. Integrated with these powerful tools, OnPage alerts the right on-call users at the right time, allowing teams to enhance their incident response.
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Discover the OnPage Difference by Reading These Customer Case Studies.
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