The tasks of collaboration and communication are critical when you’re measuring every second of downtime. Many teams use ChatOps to facilitate these necessary conversations. However, if teams use chat without critical alerting, their ability to achieve rapid resolution is compromised.
In our latest e-book The ChatOps E-Book, we look at how IT teams can get the most out of their use of ChatOps by adding critical alerting capabilities. We examine how critical notifications will:
- Ensure you will reach the right person for rapid resolution
- Allow you to reach out to a scheduled on-call group
- Give you ways to expedite communications with the whole team