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OnPage’s SolarWinds Orion integration enables SolarWinds to trigger OnPage high-priority, distinctive Alert-Until-Read notifications when it detects issues or critical activities in network devices and applications.

OnPage notifications are automatically escalated to on-call team members, and audit trails can be generated for post-event analysis. The integration minimizes the time to identify and respond to incidents detected in SolarWinds Orion.

Follow the SolarWinds Orion integration guide below to quickly set up the integration:

SolarWinds Orion Integration Guide

The OnPage-SolarWinds integration requires an enterprise administrator’s permission for account authentication. If you do not have this permission, please contact your account owner or admin to configure the integration.

In OnPage:

  • Log in to the OnPage Management Console
  • Click on the Integrations tab
  • Click on either ALL or Information Technology
  • Scroll down and find OnPage Webhooks
  • Click on Settings
  • Under Incoming Webhooks, click on Create
  • Give a Webhook name (i.e., SolarWinds integration)
  • Copy the Secret Key and Client ID and store it in a secure place. The Secret Key is only shown once.
  • Click Save

SolarWinds Orion Integration Guide

SolarWinds Orion Integration Guide

In Your SolarWinds Server:

  • Log in to SolarWinds with your admin credentials
  • Click on Settings, then All Settings
  • Under Alerts and Reports, click on Manage Alerts

Under ALERT MANAGER

  • Click on ADD NEW ALERT

SolarWinds Orion Integration Guide

SolarWinds Orion Integration Guide

Under ALERT PROPERTIES

  • Name of the alert
  • Description of the alert
  • Make sure Enabled is ON
  • Select the frequency of the alert
  • Select the severity
  • Click Next
  • Create a trigger condition under Trigger Condition
    • Select the object you want to alert from the drop-down menu
    • Select the scope of the alert
    • Create a trigger condition

SolarWinds Orion Notification Setup

SolarWinds Orion Notification Setup

  • Click Next
  • Under Reset Condition, you can choose to remove the alert from active when it is met. It is suggested that you select the recommended option.

Under Time of Day, you have the option to specify the time of day when this alert should be active.

SolarWinds Orion Integration Guide

 

Under TRIGGER ACTIONS

  • Click on Add Actions
  • Scroll down and select Send a GET or POST Request to a Web Server
  • Click CONFIGURE ACTION
  • Name the Action (i.e., Trigger OnPage Alerts)
  • URL: https://webhook.onpage.com/gw/v1/page
  • Select Use HTTP/S POST
  • Go back to the OnPage integrations page, and copy and paste the script in green in the Body to Post
  • Edit the script by inserting the Client ID, Secret Key
  • Put the cursor on the subject and body and click on INSERT VARIABLE and select what you would like to see as the subject and body of the message in the OnPage app. You can also manually enter the text.
  • Enter OnPage recipients OPIDs or Group IDs
  • Enter Priority of message. Either HIGH or LOW
  • Content Type: application/json
  • Authentication: None
  • Click Add Action
  • Reset Action: You can choose to add a reset action to be executed when the reset condition is met.
  • Click Next
  • Review the alert summary and click Submit

Get the Full SolarWinds Orion Integration Guide.

OnPage is an easy and reliable service to use. At our company, OnPage quickly enabled us to set up alerts from our monitoring system (SolarWinds). Unlike text messaging, which is not very reliable and difficult to manage with team members in different countries, it was easy to have a global standard with OnPage. Also, there is more accountability now and we don’t have to hear excuses such as, “I did not get the message.” The OnPage audit report shows us if someone received an alert or not. We’ve also found OnPage’s alert escalation feature very useful.

-Osvaldo T.

Network Operations Manager

 

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