xMatters Alternative
OnPage vs. xMatters
OnPage allows IT and tech teams to gain critical alerting, on-call scheduling and team collaboration, all within the same platform.
To view the comparison sheet, click here.
Try out OnPage and discover how we stand out from the rest.
OnPage helps thousands of IT organizations manage critical alerts and on-call schedules with reliability & precision
End-To-End Incident Alert Management
Platform To Improve Mean Time To Response
Built around the incident resolution life cycle, OnPage helps IT teams reduce downtime and costs while improving coordination and performance. Discover how OnPage’s incident alert management system automates and accelerates the critical event management process:
The Ultimate OnPage Experience
With OnPage, you stand to gain:
- Round-the-clock US-based customer support
- Live chat for instant resolution of your team’s inquiries
- Complimentary white-glove implementation
- Quarterly refresher session to keep you updated
- Employee onboarding included
- Unmatched SLA (response within minutes during business hours!)
- Consistently fair pricing, unaffected by inflation for over 5 years.
- Continuously incorporate your evolving workflow needs into our product pipeline.
Explore our transparent pricing here.
Mobile Application for Collaboration and Alerting
Features
Send Alerts to Contacts and Groups
Automate the alert notification process. Allow teams to configure escalation policies.
Live Status Updates
Receive real-time insights on the status of messages.
Set Priorities
Differentiate the severity of alerts by setting notification priorities.
Voicemail Attachments
Attach voicemails to provide additional incident information.
Persistent Alerts
Override the silent switch on all mobile devices. Receive persistent alerts for up to eight hours until acknowledged.
Attach Media Files to an Alert
Securely collaborate with team members through images, videos or documents.
View On-Call Schedules
View individual and team on-call schedules.
Elevate Urgent Alerts
Users can receive P1/P2 notifications from mission critical systems.
Intelligent Web Management Console
Features
Automate Escalations
Enable teams to set escalation policies, alerting the next on-call responder if the first is unavailable.
Reports and Audit Trails
Gain intelligent insights into your team’s incident load by month and response performance.
Communication Hub
Communicate with responders and groups via secure messaging.
Digital Scheduler
Enable incident teams to distribute work among responders. Ability to make one-time manual changes to recurring schedules.
BlastIT Mass Notification
Mass notify vendors, customers, patients and staff during critical events.
Two-Way Dispatcher-User Communication
Enable web console managers to initiate threaded, real-time communications with mobile response team members.
Continuous Industry Success
OnPage is a G2 Leader for incident alert management, consistently receiving recognition for high performance and user satisfaction. Read more reviews!
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