In IT, functional barriers inevitably exist across teams. Each team often operates in a silo. As such, creating and encouraging collaboration is difficult. Compounding this problem is that teams are often distributed and asynchronous. How can a company manage to work collaboratively when so many obstacles exist to collaboration?
In our latest e-book Improve incident management through ChatOps, we look at how IT teams can improve the resolution of many of the issues that plague IT teams when they adopt the use of ChatOp tools and critical alerting capabilities. We examine how ChatOps can:
- Improve workflow
- Improve issue resolutuion
- Give you ways to expedite communications with the whole team
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