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BYOD and secure messaging
Sixty-nine percent of CIOs said their hospitals see mobile strategies as a key initiative to improve clinical and operational outcomes. –MedCityNews.com This statistic presents a strong viewpoint on how healthcare sees its future and how technology will play into it. Clearly, mobile will play a major part. However, the question that remains is whose mobile … Continued
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OnPage + Cisco Tropo integration – A dedicated line to OnPage
Use a Cisco Tropo integration with OnPage to create a dedicated phone What is an OnPage-Cisco Tropo dedicated line? OnPage’s built-in critical messaging is great at providing customers with the mechanisms to communicate with their team members and colleagues through rich notifications. However we at OnPage thought we could improve on to the user experience by … Continued
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Automate IT alert management through OnPage and ConnectWise
5 Ways to automate alert management in ConnectWise MSPs automate a lot of processes to streamline their business. These processes include items like recurring billing and maintenance updates to client infrastructure. However, one area that needs automation but is often ignored is the alerting process. Alerting is a critical component of incident management. While you … Continued
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OnPage Report: 7 reasons you should tackle insecure texting in healthcare
Risks of insecure texting in healthcare Many hospitals understand the limits of pagers in hindering communications. They see how pagers inhibit a robust communication system for the institution. As BYOD (bring your own device) increases in popularity, doctors are increasingly turning to texting as an easy way to communicate with one another and exchange patient information. … Continued
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How Top Performing Organizations Do IT Operations Managment
According to a 2017 study, 55% of organizations are looking to improve the accuracy, timeliness and relevance of IT alerting, notification and IT operations management. Alerting is a key component of IT operations management and readiness. Second only to cloud, IT monitoring and IT alerting are believed to be the most important monetary investment for … Continued
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OnPage Provides Improved Incident Control and Visibility with Enhanced ConnectWise Manage Integration
ConnectWise Manage users now now have control over SLAs directly from their mobile device OnPage, the industry’s leading mobile critical messaging and Incident Alert Management System, today announces its enhanced integration with ConnectWise Manage. ConnectWise Manage is the ticketing solution used by 2 out of every 3 incident responders to manage their customers’ critical events. With … Continued
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How to enhance Cisco Spark with OnPage
How do you get alerts in Cisco Spark? Verizon has called Cisco Spark Board the “next evolution in cloud-based collaboration.” At its core, Cisco Spark offers protocols for critical communications that enhance and expand beyond straightforward messaging. Cisco Spark is Cisco’s tool for enabling team based collaborations through the creation of virtual meeting rooms. Cisco … Continued
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How to provide 24×7 support with ConnectWise Manage and OnPage
If you’re an MSP and you’re not providing 24x7x365 IT support, you’re cheating your clients out of services they really need to keep their businesses afloat and stay productive. – Jaq Baldwin for MSP Blog It might be seen as overkill, but you can’t live without it either. As soon as you remove after-hours service … Continued
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OnPage Report: Pager inefficiencies cost hospitals millions
Do you know how pager inefficiencies impact your hospital ? Pager use by physicians reached its zenith in 1994. While pager use has dropped in the ensuing 23 years, cellphone use by physicians has becomes near ubiquitous with recent findings showing that 91% of physicians owned a smartphone and 88% used their mobile devices frequently in the … Continued
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Secure Messaging and Telemedicine
How secure messaging and telemedicine work better together One of the technologies often overlooked in the exploration of how to improve telemedicine delivery is through the provision of smartphone messaging. As one study out of Stanford Hospital noted, “the smartphone is one of the fastest growing sectors in the technology industry, and its impact in … Continued
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