Blog
How to Guard Against Cybersecurity Threats With Incident Alert Management
The current business environment requires organizations to implement cybersecurity safeguards to avert disasters associated with breaches, loss of data and hefty fines. Simply implementing a cybersecurity plan isn’t enough, it’s also important to incorporate the right solutions and workflows to prevent a disaster. This post will discuss the current state of cybersecurity, highlighting what organizations … Continued
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Making a Dog’s Job Easier With Mass Notifications
Time-sensitive situations require immediate action, ensuring that a goal or task is achieved within a restrictive deadline. This is the case for Search and Rescue Dogs of Colorado (SARDOC), a non-profit organization dedicated to finding missing persons in mountainous and wilderness regions. In our latest case study, we discuss how SARDOC streamlined its incident response … Continued
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OnPage Mentioned in Gartner’s Hype Cycle for ITSM 2019 Report
Gartner’s Hype Cycle for ITSM report highlights tools or technologies that improve IT operations. It’s a comprehensive, in-depth document, allowing support teams to gain insight into the latest innovations, industry trends and recommendations. The OnPage team is pleased to be included in the latest Hype Cycle for ITSM report, listing OnPage’s solution as a trusted, … Continued
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Four Healthcare Workflows for Better Clinical Communications
Healthcare organizations strive to enhance patient experience, ensuring that patients receive proper treatment at the right time, every time. However, due to antiquated communication tools, such as the pager, this goal is often difficult to achieve for some healthcare providers. Today’s healthcare facilities require an advanced pager replacement solution, integrating with intelligent scheduling systems and … Continued
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2019 Hurricane Season: Solidify a Business Continuity Plan With a Mass Notification Solution
Summer is typically synonymous with beach days, outdoor barbecues and fulfilling weekend getaways. Unfortunately, the summer months aren’t only about enjoyable moments and exciting vacations. It’s also tropical storm season, with higher risks of destruction, community displacement and business operation disruption. With this potential for human and business peril, it’s important for organizations to implement … Continued
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Four Intelligent Alerting Workflows for Faster Incident Resolution
In the IT world, support teams race to resolve incidents, ensuring that clients and stakeholders remain satisfied. Yet, many teams struggle to meet time-to-response goals due to ineffective alerting processes, human errors and sluggish procedures. Here are four sequences, showcasing how on-call responders can enhance their operations by adopting an incident alert management platform: Workflow … Continued
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Our Team’s Experience at DattoCon 2019
We’re pleased to come home from DattoCon19 with memorable experiences. It was a well-curated conference, striking a fine balance between emerging MSP trends, informative sessions, networking and of course, entertainment. Here are my top takeaways from the event: Eye-Opening Keynote Sessions DattoCon19 treated attendees to informative, one-of-a-kind keynotes and sessions. Datto CEO Tim Weller unveiled … Continued
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OnPage and ConnectWise: Incident Alert Management Workflows
Let’s set the scene: You’re an on-call engineer, working for a dedicated support team. Your priorities are twofold, including, (1) speedy incident resolution and (2) satisfying clients and stakeholders. With these demands in mind, you adopt OnPage’s integration with ConnectWise. The integration streamlines the ticketing-to-alerting process, ensuring that your team achieves client service excellence. I’ll … Continued
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What We’re Looking Forward to at DattoCon 2019
It’s an exciting time for the OnPage team, as we look forward to traveling to San Diego, partaking in the festivities and networking opportunities at DattoCon 2019. The conference is a three-day event, featuring over 2,600 attendees comprised of dedicated MSP and IT pros—how exciting! With the conference fast approaching, I’ll now take time to … Continued
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OnPage’s Latest Integration: Amion Physician Scheduling
Have you heard about OnPage’s new and exciting integration with Amion? Through this collaboration, healthcare organizations can improve clinical communications, resulting in better patient care. It’s a sure way to enhance the patient experience, ensuring that qualified, on-call physicians respond more effectively to urgent clinical matters (i.e., patient needs). So, how exactly does the integration … Continued
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