OnPage incident management

Blog

February 14, 2019 | by Christopher Gonzalez
Welcoming Slack to the Healthcare Industry

Welcoming Slack to the Healthcare Industry

If you’re like me, you’re pleased to learn that Slack Technologies is expanding its exceptional service to the healthcare industry and is ready to meet the sector’s HIPAA requirements. For healthcare pros, physicians and organizations, this means that they can use Slack’s mobile app and desktop platform to securely share PHI and other sensitive medical … Continued

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February 6, 2019 | by Christopher Gonzalez
18 Statistics That Will Make Healthcare Ditch Pagers

18 Statistics That Will Make Healthcare Ditch Pagers

What do VHS players and Tamagotchis have in common with the pager? It’s simple, they’re old pieces of technology that were popular in the ‘90s. It’s no longer the “Saved by the Bell” years and doctors need to get with the times by ditching their hammer pants, fanny packs … and pagers! By saying goodbye … Continued

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January 29, 2019 | by Christopher Gonzalez
Improving MSP Incident Alert Management

Improving MSP Incident Alert Management

As the big game approaches this Sunday, I’ve been thinking about the NFL’s introduction of instant replay and how it makes the league much more enjoyable! Whether you’re rooting for the Patriots led by Tom Brady … or the Rams, you can’t deny that instant replay makes every Super Bowl much more efficient and adds … Continued

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January 17, 2019 | by Christopher Gonzalez
Four Reasons to Use an Escalation Policy

Four Reasons to Use an Escalation Policy

Let’s set the scene – an IT professional just received a critical alert, notifying him of an urgent matter. Unfortunately, due to a distracting social event, this professional is completely unaware of the notification. Even worse, he receives incident alerts via email, a communication method which doesn’t have the ability to forward the alert to … Continued

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January 16, 2019 | by Shawn Lazarus

OnPage ConnectWise Manage Integration 3.0

OnPage and ConnectWise has come a long way from when we first announced our integration 3 years ago. Today the integration supports the day to day workings of over 3000 MSPs with more and more being added to the number. Here at OnPage we love our MSP customers because they are an active bunch who … Continued

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January 7, 2019 | by Christopher Gonzalez
Cybersecurity in Healthcare 2019

Cybersecurity in Healthcare 2019

We all know the phrase, “New year, new me.” However, for hackers, this mantra has long been forgotten. Regardless of the year, malicious parties will continue to find innovative and new ways to target the healthcare industry. That’s why in 2019, healthcare facilities should be aware of the cybersecurity threats plaguing the industry, with criminals … Continued

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December 21, 2018 | by Christopher Gonzalez
OnPage’s Top Healthcare Blogs of 2018

OnPage’s Top Healthcare Blogs of 2018

It’s no secret that we, at OnPage, are passionate about healthcare and the clinical professionals that make the industry go ‘round. It’s through our appetite for this industry, which lead us to publish several, interesting blogs about healthcare and its related topics in 2018. It’s been a successful year and we look forward to 2019, … Continued

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December 5, 2018 | by Shawn Lazarus

Datto Autotask Alerts Revolutionized With OnPage Integration

You asked and we delivered; you and other customers requested a solution that would integrate alert management into Datto’s Autotask PSA capabilities. We at OnPage are excited to announce that this MSP solution is now a reality. OnPage’s integration with Autotask PSA enables MSP teams to benefit from both platforms and their respective capabilities, all … Continued

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December 4, 2018 | by Shawn Lazarus

OnPage’s Datto’s Autotask PSA Integration Improves IT Workflows and Performance for MSPs

OnPage partners with Datto’s Autotask PSA to convert tickets into intelligent alerts, reducing operating costs, improving response rates and SLA compliance. OnPage, the industry’s leading incident alert management system today announced a new integration with Datto’s world-class IT business management platform. For the first time, managed service providers (MSPs) can take advantage of a unified view between Autotask … Continued

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November 29, 2018 | by Shawn Lazarus
fight IT downtime

Reduce IT downtime with incident management

In the IT world, if a server can fail or traffic can overload the network – it will. And the consequences of downtime are significant. Many IT organizations face database, hardware, and software downtime that last short periods or can shut down the business for days. According to Gartner, the average cost of network downtime alone … Continued

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