Blog
Make Informed Care Decisions With an EHR and Communication Tool Integration
Electronic health records (EHR) are real-time patient health record systems made to securely share patient information with authorized users. Users include those in medical labs, imaging facilities, pharmacies and emergency departments. Essentially, EHRs provide medical information to everyone involved in the patient-care continuum. OnPage continuously explores new ways to expand its value and enhance healthcare … Continued
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Top Five Reasons Why Companies Are Choosing OnPage Over Competitors
OnPage’s intelligent incident management system is the alerting solution of choice for industry-leading organizations. Since the beginning, companies have invested in the OnPage system for its advanced capabilities, out-of-the-box integrations and unmatched 24/7 customer support. Though we can provide a comprehensive view into OnPage’s competitive advantage, here are the top five reasons why customers continue … Continued
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Australia’s Department of Health Suffers PHI Breach Due to Pagers
In an unprecedented incident that has left medical authorities in Western Australia (WA) in disbelief, a local teenager has been found to be the mastermind behind a massive data breach. The breach intercepted thousands of names, phone numbers and communications between doctors responding to the COVID-19 crisis from their pagers. This is an unfortunate incident … Continued
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On-Call Scheduling: Building a Winning On-Call Schedule for Your Team
On-call scheduling enables 24/7/365 availability of service providers for critical issues like system downtime, technician response for critical systems, and patient care. Learn about the importance of on-call schedules for your organization and its customers, how to design an on-call schedule, and multiple ways you can build an on-call scheduling program that will improve customer … Continued
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OnPage Mentioned in Gartner’s Hype Cycle for Clinical Communication and Collaboration
Clinical communication and collaboration (CC&C) systems enhance care coordination to improve the patient experience. The systems are equipped with secure mobile messaging, allowing care teams to ditch their insecure pagers for HIPAA-compliant smartphone applications. Gartner, the global leader in tech research, has released its Hype Cycle for Real-Time Health System (RTHS) Technologies, 2020. The release … Continued
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Tools to Manage Cyber Risk in a Growing Organization
Cyber Risk in a Growing Business Within the cyber security industry, it is well known that as a company grows, so does its attack surface. This trend lends itself largely to the fact that as more employees are hired, more company-owned machines (laptops, tablets, etc.) are distributed. The risk is that once a company-owned machine … Continued
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FYI: Email Alerting Isn’t Enough
Email alerting is an inefficient way to receive and address critical alerts. Email inboxes tend to get flooded with “clutter,” as irrelevant messages bury urgent incident notifications. Incident management procedures require incident management systems, ensuring that urgent issues are immediately addressed. Yet, some services are reluctant to say goodbye to email alerting and its inefficiencies. … Continued
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NHS on Its Final Leg of Pager Replacement
If you’ve been following the U.K. healthcare landscape, you would know that the country has been considering replacing pagers for the longest time. This may soon materialize, partly accelerated by the challenges that doctors are facing during the COVID-19 pandemic. The pager replacement initiative not only signifies a pivotal shift from the aging infrastructure, but it … Continued
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Personal Information Security and OnPage’s Commitment to User Privacy
When making purchasing decisions, organizations must consider a vendor’s product pricing, promised benefits and level of customer service. Thorough vendor evaluation tends to result in successful investments, allowing organizations to reap the benefits of their newly acquired products without buyer’s remorse. Unfortunately, some buyers dismiss the importance of personal information security and how the vendor … Continued
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HIPAA-Compliant Text Messaging: Best Practices and Policies
HIPAA compliant text messaging enables healthcare providers to securely communicate with patients and other healthcare providers. To ensure HIPAA compliance, you need to use HIPAA standards to create secure electronic data transmissions (in this case, text messages). The goal is to secure transmissions that contain protected health information (PHI). To become HIPAA compliant, electronic communications … Continued
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