onpage logo

Blog

November 12, 2019 | by Noor Khayyat
Two-way Dispatcher and User Communications

OnPage’s New Two-Way Dispatcher and User Communications Feature

OnPage is pleased to announce a new, innovative two-way dispatcher and user communications feature launching next month, allowing system administrators to communicate with on-call healthcare providers. OnPage wanted to launch a feature, where a console dispatcher can initiate and send secure messages to the right providers.  After receiving a dispatcher message, on-call providers can reply … Continued

read more
November 6, 2019 | by Ritika Bramhe
message escalations 2

Why Escalations are Important to Clinical Communications

Unexpected events make the healthcare profession one of the most challenging industries to navigate and plan for. Sudden, abrupt patient situations tend to occur, increasing the workload of healthcare providers. Similar, process efficiencies and productivity are a reflection of the care team’s ability to communicate. When teams are on the same page, patient wait times … Continued

read more
October 29, 2019 | by Noor Khayyat
Critical Incident

How to Manage a Critical Incident

Critical incidents don’t come with a predetermined schedule or warning. So, it’s up to your organization to have an incident response procedure in place to combat these crises.  Don’t have one? Read below to perfect your incident response operations and adopt the right tools and procedures to fight against any critical event.  Planning Phase In … Continued

read more
October 22, 2019 | by Noor Khayyat
Healthcare Innovation Summit

Our Team’s Experience at the 2019 Healthcare Innovation Summits

The OnPage team has landed safely back home from this year’s 2019 Healthcare Innovation Summit in Minneapolis, making great friends and shared memories along the way. Not only are we grateful for the Minneapolis experience, but we also enjoyed our time at the Boston event. The conferences were well organized, highly energetic and informative. We … Continued

read more
October 8, 2019 | by Ritika Bramhe
Gartner Hype Cycle

OnPage Mentioned in Two 2019 Gartner Hype Cycle Reports

Gartner’s Hype Cycle for Business Continuity and IT Performance Analysis are trusted reports, identifying solutions that enhance and solidify an organization’s business continuity.  The OnPage team is pleased to announce that we’ve been included in two of Gartner’s Hype Cycle reports, listing OnPage’s incident alert management solution as a trusted tool for today’s support teams. … Continued

read more
October 3, 2019 | by Noor Khayyat
Pager replacement

How Adopting OnPage can Transform Your Organization

OnPage provides a reliable incident alerting solution, built for today’s healthcare providers and IT professionals, ensuring that important notifications are sent to the right individuals at the right time, every time.  Adopting OnPage as a pager service or IT alerting solution equates to HIPAA-compliant exchanges, without human errors or complications. This post will discuss why … Continued

read more
September 23, 2019 | by Noor Khayyat
HC Summit 2019

OnPage’s Bucket List for the 2019 Healthcare Innovation Summits

The OnPage team is excited to announce that we’ll be attending two Healthcare Innovation Summit events this year, taking place in Boston and Minneapolis. Healthcare summits provide a platform for companies to gain a deeper understanding of best practices for AI, cybersecurity and using healthcare IT in tackling different issues. Healthcare Innovation Summit Keynote Speakers … Continued

read more
September 17, 2019 | by Ritika Bramhe
Diamond organization adopts OnPage

Large Diamond Mining Organization Adopts OnPage

Diamond mining is recognized as a dangerous occupation, causing serious accidents for mineworkers across the globe. Often times, these incidents turn out to be fatal because the victim didn’t receive immediate care from first responders. However, significant strides are being made to minimize the impact of these accidents by large, international organizations. In our latest … Continued

read more
August 28, 2019 | by Ritika Bramhe
ServiceNow and OnPage

How to Enhance ServiceNow With OnPage Incident Alert Management

IT service alerting (ITSA) tools automate ticketing system workflows by incorporating intelligent alerts into the creation of a ticket. These capabilities don’t only enable IT support teams to consistently deliver great services, but they also improve their collaboration and productivity.  That’s why in order to extract the full value from ticketing systems, teams should consider … Continued

read more
August 7, 2019 | by Christopher Gonzalez
Cybersecurity

How to Guard Against Cybersecurity Threats With Incident Alert Management

The current business environment requires organizations to implement cybersecurity safeguards to avert disasters associated with breaches, loss of data and hefty fines.  Simply implementing a cybersecurity plan isn’t enough, it’s also important to incorporate the right solutions and workflows to prevent a disaster.  This post will discuss the current state of cybersecurity, highlighting what organizations … Continued

read more