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April 6, 2021 | by OnPage Corporation
shift left security

Shifting Security Left: Tools and Best Practices

What Is Shift Left Security? Software development pipelines typically cycle through key four processes—design, development, testing and software or update releases. Traditional pipelines perform quality and security tests only after completing the development phase.  Since there is no such thing as a perfect code, there are always issues to fix. However, if significant architectural changes … Continued

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April 2, 2021 | by Ritika Bramhe
SOC

Strategies to Reduce Alert Fatigue in Your SOC Team

In a SOC (security operations center), alerts originating from hundreds of systems compete to get attention. What ensues is a security analyst’s battle to beat alert fatigue while effectively defending their organization from cybersecurity threats.  Alert fatigue is a major challenge faced by security operations center (SOC) teams. The stakes are even higher since they … Continued

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March 31, 2021 | by Christopher Gonzalez
Patient Churn

Four Ways to Reduce Patient Churn in Healthcare

Maximum patient satisfaction is achieved through an organization’s ability to provide effective and timely care. Healthcare staff realize that poor clinical care leads to dissatisfaction, frustration and ultimately, patient churn. To reduce patient churn, hospitals must focus on what matters the most—effective care team communication, collaboration and decision making. Patient loyalty and positive word of … Continued

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March 22, 2021 | by Ritika Bramhe
untitled design 9

What’s New: Improvements to On-Call Schedule Exceptions

We’re excited to present a feature update to the OnPage platform. The new update will bring more flexibility and resiliency to a team’s on-call management workflow. With the new scheduling capabilities, OnPage system administrators can create exceptions to configured, recurring on-call schedules. Latest Advancement : Updated Schedule Exceptions In July 2020, we had released an … Continued

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March 5, 2021 | by Ritika Bramhe
IT trends

IT Trends You Don’t Want to Miss

The COVID pandemic has redefined the workplace and accelerated the process of digitization for many. Organizations are migrating to systems that are flexible, distributed and resilient.   Per Gartner, IT spending will reach $3.9 trillion worldwide in 2021. IT teams will be channeling investments into enterprise software as remote work becomes essential. Systems that support remote … Continued

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March 4, 2021 | by Christopher Gonzalez
OnPage Customer Support

Using OnPage to Deliver Exceptional Customer Support

The OnPage Customer Support team consists of knowledgeable, friendly technicians that offer 24/7 assistance. Support recognizes the importance of client relationships and always aims to achieve maximum customer satisfaction. The OnPage incident management system is at the center of Support’s quality service delivery. OnPage triggers instant, critical mobile alerts to technicians whenever customer-initiated tickets are … Continued

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February 19, 2021 | by Christopher Gonzalez
New office

Hello, OnPage’s New Office!

After nearly 10 years at our old workspace, the OnPage team is moving to a spacious, modern office located just minutes outside of downtown Boston. Though it is difficult to say goodbye to our old office, the move is a clear indication of our growth in the incident management and clinical communications space.  OnPage’s physical … Continued

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February 12, 2021 | by Ritika Bramhe
MSP trends

Top MSP Trends to Look out For in 2021

Unlike the previous year, more managed service providers (MSPs) are embracing digitalization in 2021. Many organizations have adopted a remote-first mentality and are investing in technologies that are strategically aligned with this new way of life.  Despite the 3.2 percent decline in IT spending in 2020, Gartner projects that spending will surge and reach $3.9 … Continued

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February 11, 2021 | by Christopher Gonzalez
healthcare IT trends

Five Healthcare IT Trends to Watch in 2021

Healthcare information technology (healthcare IT) trends focus heavily on process improvements and clinical efficiencies. Providers can use advanced, emerging technologies to deliver quality care and overcome the challenges of today’s global health crisis.  Trendspotting allows healthcare organizations to stay prepared for disruption and ensures they continue to innovate every year. To keep you updated on … Continued

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January 27, 2021 | by Ritika Bramhe
COVID vaccine

The U.S. COVID Vaccine Distribution Plan: Challenges and Solutions

As coronavirus (COVID-19) continues to spread and new virus strains emerge, the public is frantically looking for answers regarding the U.S. government’s vaccine distribution plan. A sound vaccine distribution plan is especially crucial in times like these. All U.S. states, stretching from both coasts, are experiencing a vast number of COVID-related deaths and hospitalizations. The … Continued

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