4 Steps to Improve IT Outage Communications

Recent statistics indicate that the average cost of IT downtime comes in at $163,674 per hour. For IT teams, effective communications are imperative to minimizing downtime and thus minimizing costs.

Our newest white paper looks into how IT teams can improve communications and thus minimize downtime costs. To this end, we delve into:

  • The importance of using smartphones over email.
  • The need for communication redundancies to ensure receipt of alerts.
  • Why effective communications requires a team effort.