Maximize your IT Team’s Incident Response Speed
If your IT team fails to plan for proper incident response and resolution to issues such as failed servers, security incidents or site outages, then you are planning to fail.
Gartner Research recently wrote that effective incident response for IT leaders requires creating a model for team response that emphasizes planning, collaboration and prioritization.
Our newest ebook builds on Gartner’s points and looks into what steps leaders should take to ensure they are prepared to respond effectively when incidents occur. We look at steps such as:
- Create robust IT teams that include members of from security, infrastructure and development.
- Ensure proper alerting is available so teams can quickly learn when technologies have failed
- Include post-incident analysis as an integral part of the incident response process