Mitigate Human Error and Fix IT Ops Workflows
When you get a critical alert or an urgent ticket needs to be attended to, what is your workflow?
Does your workflow involve forwarding phone lines to the on-call person’s cell phone for the night, or pushing emails to incident responders?
This is the worst way to handle alerting about the incident.
in our latest e-book we look into alleviating the stresses of ineffective workflows and human error by implementing:
- Alert automation
- Smarter workflows
- A digital on-call shift scheduler
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