OnPage – Airbrake Integration

Integration Overview
Airbrake helps developers monitor and diagnose errors in real time—but catching issues is only the first step. Getting the right person to act on them, fast, is what actually reduces downtime.

With OnPage, Airbrake error events instantly trigger mobile-first alerts that reach the right on-call engineer. Alerts persist until acknowledged, escalate if unanswered, and include full error context from Airbrake. Whether it’s a new exception, a spike in error rates, or a post-deployment regression, OnPage ensures every critical issue is acted on—no missed alerts, no email overload.

Integration Benefits

• Trigger OnPage alerts directly from Airbrake based on environment, severity, or project

• Deliver alerts via push, SMS, voice, or email—persistent until acknowledged

• Route alerts using OnPage’s smart on-call schedules and escalation workflows

• Include full context in the alert, like error type, message, file, and affected environment

• Automatically close alerts when the Airbrake error is marked resolved or ignored

• Support open-ended, bi-directional workflows for teams needing deeper integrations

How It Works

1. Configure Airbrake’s webhook to send error events to OnPage

2. OnPage uses your routing rules to determine who receives the alert and how

3. Alerts are delivered instantly to mobile devices with rich context and persistent notifications

4. If the alert is not acknowledged within a set time, it escalates automatically to the next contact

5. Error resolution in Airbrake can optionally trigger alert closure in OnPage

6. All alerts are logged for visibility, auditability, and performance reporting