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What Are Emergency Medical Services?

In life-and-death situations, emergency medical services (EMS) deliver acute, urgent, pre-hospital care for patients, and it ensures the immediate transportation of patients to healthcare facilities. EMS is a highly coordinated, strategic system that involves clinicians, medical specialists, organizations, people and volunteers.

Emergency Medical Services


4 Types of EMS Services

1. Private ambulance firms: Paid emergency medical technicians (EMTs) and paramedics tend to the patient’s critical health issues. Patients are quickly and urgently transported to the hospital by way of ambulance.

2. Intensive care unit (ICU): Following the patient’s arrival to the hospital, physicians and nurses tend to the individual’s critical illnesses or injuries. The ICU provides 24/7 clinical care for all patients.

3. Bystander assistance: People at the scene of an emergency event assist patients prior to the arrival of EMTs. Trained bystanders often perform CPR.

4. Volunteer agencies: Majority of staff are not compensated for their efforts. Volunteers respond to 911 emergencies and may provide transportation for patients.

OnPage for Emergency Medical Services

Modernize Incident Response

The complete OnPage clinical communication and collaboration (CC&C) system consists of an encrypted, HIPAA-compliant mobile application and a web management console. OnPage modernizes incident response for emergency medical services.

Key features and capabilities:

  • Persistent, high-priority mobile alerts bypass the mute switch
  • Fail-safe on-call schedules for better response team management and to minimize human error
  • User presence statuses and audit trails with SENT, DELIVERED and READ receipts
  • Real-time, two-way mobile messaging without limitation to location
  • Secure file attachments for better situational awareness
  • Escalation policies to notify the next person in line when needed




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Why OnPage for EMS?

OnPage automates clinical workflows to help EMS groups deliver exceptional, immediate patient care for persons in time-sensitive emergency situations. By providing HIPAA-compliant critical alerts with predefined escalation protocols, audit trails, receipt and read notifications, emergency responders can be deployed quicker, more reliably and efficiently.

Continuous Industry Success

OnPage is a G2 Leader for incident alert management, consistently receiving recognition for high performance and user satisfaction. Read more reviews!

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