Direct Patient-Doctor Communication
Streamline after-hours communication by allowing patients and caregivers to connect with care teams via one dedicated phone number. Callers can directly reach on-call physicians on a real-time phone call. Through the live call, callers can immediately communicate their medical needs to the appropriate specialist.
Callers can also leave a callback number and/or voicemail that gets “paged” to the on-call care team. This way, all care team members become aware of the caller’s urgent issues.
Direct communication enhances physician accessibility, patient care delivery and the patient experience.