OnPage – Elastic Integration

Elastic helps teams monitor and secure their infrastructure, applications, and services by collecting and analyzing logs, metrics, and traces. But identifying a problem is only half the battle. Getting the right people to respond fast is just as critical.

With the OnPage and Elastic integration, your alerts are transformed into persistent, mobile-first notifications that cut through the cluttered communication channels (emails, SMS, phone call etc). Whether you’re monitoring a system outage or tracking potential threats, OnPage ensures that critical alerts from Elastic are routed to the right on-call engineer or security responder—instantly, reliably, and with full context.

Integration Benefits

• Ensure that no Elastic alert goes unnoticed with OnPage’s persistent mobile, SMS, and voice notifications
• Automatically escalate unacknowledged critical alerts based on customizable routing rules and on-call schedules
• Send alerts enriched with metadata such as severity, source for faster triage
• Track acknowledgements and response times with full audit trails and mobile receipt confirmations
• Maintain continuity across security and DevOps workflows with centralized alert management

How It Works

• Create alerts within Elastic using Kibana’s native alerting interface or Elastic’s Observability and Security apps
• Use the webhook connector to forward these alerts directly to OnPage’s API
• OnPage triggers alerts based on your defined routing parameters, escalating if not acknowledged
• Teams receive persistent, high-priority alerts via mobile app, SMS, or phone call, with full alert context
• Response teams can triage, collaborate, and resolve incidents faster—from anywhere

Use Cases

1. Site Reliability Engineering (SRE): Reduce downtime by turning log anomalies and APM signals into urgent alerts that reach the right on-call engineer instantly
2. Security Operations (SecOps): Detect unauthorized access, unusual traffic, or malware signatures in Elastic SIEM and immediately alert the right security analyst on the team
3. DevOps & IT Ops: Monitor system health, container uptime, and network performance. Then, drive real-time response through OnPage’s intelligent alerting