Amazon CloudWatch is a monitoring and observability service built for DevOps engineers, site reliability engineers (SREs) and IT managers.
CloudWatch detects anomalous or critical cloud activities. With CloudWatch, teams can:
When CloudWatch detects an anomaly, an OnPage high-priority, mobile alert is triggered. The OnPage high-priority mobile alert is an Alert-Until-Read that override the mute switch and DND on your mobile device. OnPage notifies the right responder in real-time using alerting policies, routing rules and on-call schedules. The integration elevates the urgency of incidents detected by CloudWatch, and minimizes the time it takes to identify and respond to incidents occurring in AWS resources or applications.
The integration works by configuring OnPage as the endpoint in CloudWatch’s alerting chain. The process is shown below:
1. All resources in your cloud environment, including the VPC, collect configuration, activity and access logs.
2. AWS CloudWatch pulls the log from AWS resources.
3. (a) These logs are compared against configured Rules and CloudWatch Metrics. When user-defined thresholds are passed, a CloudWatch Alarm (CWA) is triggered. The CWA then composes an alert message that is published (sent) to Amazon Simple Notification Service (SNS).
(b) Logs are also evaluated by CloudWatch Events (CWE), which can trigger remediation via AWS Lambda functions. CWEs can also publish alerts to SNS.
4. SNS sends the message to OnPage’s server via an encrypted HTTPS connection, which in turn, sends the message as a high-priority OnPage alert.
Cloud investment can be maximized with OnPage’s IT service alerting (ITSA) system consisting of a secure mobile messaging application and a dynamic web-based console.
Features such as, alert escalations, fail-safe digital schedules, redundancies, incident reports and Alert-Until-Read capabilities enable cloud teams to troubleshoot issues faster.
OnPage enables an orchestrated response to critical incidents on the cloud, allowing teams to reduce outages, improve productivity and keep digital services always on.
Combine the power of application and infrastructure monitoring with contextual, real-time alert automation to speed up troubleshooting and debugging, and reduce mean time to resolution (MTTR).
Hover over each of the benefits below to expand.
Discover how the OnPage-CloudWatch integration helps IT teams minimize the time it takes to respond to issues occurring in AWS cloud environments.
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