Why OnPage?

OnPage’s intelligent alerting solution streamlines clinical and support team workflows, ensuring that critical alerts are always received and addressed. High-priority alerts are capable of overriding the silent switch on all devices.

For healthcare, OnPage enhances clinical communications and collaboration, allowing care team members to securely exchange sensitive patient information to meet HIPAA regulations. It’s an advanced pager replacement solution, built for today’s healthcare demands and requirements.

Support teams trust OnPage for its Alert-Until-Read alerting capabilities, ensuring that the right on-call engineer responds to IT-related critical incidents. This way, teams can enhance incident response operations, satisfying clients and stakeholders in the process.

OnPage is a cutting edge technology company and a leader in incident alert management and clinical communications, providing solutions for IT, MSP and healthcare organizations.

OnPage’s intelligent alerting platform allows you to:

• Create multiple on-call schedules, without limitation to location
• Get instant visibility to who’s on-call
• Enable incident real-time and post-mortem analysis via audit trails and downloadable reports
• Adopt HIPAA-compliant messaging

OnPage is an enterprise-grade solution hosted in a Tier III managed hosting facility.

• Integrate with remote monitoring and management (RMM) and PSA (professional services automation) solutions such as ServiceNow, ConnectWise Manage and Datto’s Autotask
• Integrate with clinical scheduling solutions such as Amion and popular open source electronic health records with OpenEMR
• Enhance your IoT ecosystem with the ThingWorx integration
• Connect your tool stack using OnPage’s API and e-mail integration
• Integrate with Chat Ops tools like Slack and Cisco-Spark
• Take advantage of ready-to-use API and WebHooks

The OnPage platform is designed to be intuitive and user-friendly

• Access the alerting engine and two-way messaging on the OnPage application
• Easily put teams into schedules, groups and alert escalations using the escalation manager
• The cloud-based OnPage portal can be accessed from anywhere

OnPage has uptime of 99.99 percent and the platform is designed to deter any type of outage, even during worst-case scenarios.

• OnPage can override silent switch on iOS, regardless of one’s iOS settings
• OnPage is 100 percent HIPAA-compliant
• All messages and alerts go through encrypted transmission
• OnPage sends messages through the data channel and over Wi-Fi networks
• The OnPage Service is hosted in a Tier III, SSAE-16 compliant facility
• OnPage uses a fully redundant server infrastructure to make sure all data is secure

OnPage reduces alert fatigue by allowing users to prioritize urgent notifications. They can send high or low-priority alerts, based on needs. When an incident occurs, persistent alerts and repeated delivery are part of OnPage’s system to ensure incidents get to the right person at the right time, every time. It’s a sure way to reduce physician burnout and support team fatigue.