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OnPage Dedicated Lines

OnPage offers dedicated lines in clinical communication tool

What are dedicated lines?

OnPage dedicated lines features let your organization

Streamline after-hours communication, allowing customers or patients to leave a call back number and/or voicemail

Enable business branding with personalized automated greetings

Simplify the process for customers or patients to reach multiple individuals/groups/departments with one phone number

Provide bilingual communications or instructions to customers or patients who call your organization

 

dedicated lines

Advantages of using dedicated lines

Advantages of using dedicated lines

Using OnPage’s dedicated lines feature helps improve customer and patient experience. Allow customers or patients to leave a voicemail that is routed directly to your OnPage application. Getting instant notifications of customer/patient issues enables you to address them immediately and show that your organization really cares.  Voicemail attachments are delivered through the same critical messaging technology to an OnPage account.

Use Cases

– A clinic provides a dedicated line to patients so they can leave a callback number for on-call physicians

– Municipalities use dedicated lines so citizens can report potential public endangerments to public welfare

– The IT infrastructure is down. Dedicated lines are used by clients to immediately reach the business

– A healthcare practice with a large number of Spanish-speaking patients uses dedicated lines to create bilingual instructions for patients calling in after hours

 

mobile use cases

The Rates

Dedicated Line

With a dedicated line, organizations can:

> Record their own greeting

> Set up a phone menu that lets clients directly “page” the person/department of their choice

> Provide recipients with a call back number

$300.00/year for up to 500 minutes per month.

Dedicated Line + Voice Mail

With a dedicated line + voicemail. organizations can

> Record their own greeting

> Set up a phone menu that lets clients directly “page” the person/department of their choice

> Provide recipients with a call back number and a voicemail

$300.00/year for up to 500 minutes per month. + $7/month per user for the voicemail feature