OnPage incident management

What is a Clinical Communications Platform?

A clinical communications platform incorporates all clinical communication into one user-centric system that empowers care organizations by fostering collaboration, decreasing medical errors, and increasing patient and provider satisfaction.

Here are the five main components of a clinical communication platform:

OnPage is the perfect clinical communications platform for

Everything you need to collaborate

Clinical communications best practices, tips and ideas.

Patient Communications

Healthcare institutions can eliminate the middleman and streamline the patient-to-healthcare provider communications!

• Provide bilingual communications or instructions to patients
• Enable healthcare institution branding with a personalized automated greeting
• Simplify the process for patients to reach doctors/care teams/clinical departments through one number
• Streamline after-hours communication by giving patients the ability to leave a call back number and voicemail attachment that’s sent directly to the doctor’s OnPage application.

8 Ways to Improve Patient to Physician Communications

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HIPAA Secure Text Messaging

OnPage empowers healthcare organizations with secure messaging practices that include:

• a sign-on process
• encrypted messaging
• delivery and read receipts
• date and time stamps
• customized messaging retention time frames
• specified contact lists

Our HIPAA compliant critical messaging service enables healthcare providers to communicate via encrypted and secure text messaging.

OnPage messages are SSL encrypted and can only be viewed by message participants. OnPage has remote wipe capabilities to further ensure HIPAA compliance.

5 HIPAA compliance pitfalls to avoid

 

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