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Your organization depends on you to reduce downtime. Develop an incident management strategy and improve resolution time.

Add incident management to ServiceNow

NEW! The latest, native integration takes advantage of ServiceNow’s dashboard and powerful features to make it easy to set up, use and manage incident alerting under one pane of glass, without coding.

Trends, Best Practices and How-To Guides

2019 Incident Management Trends

OnPage 4.0

6 Ways to Reduce IT Alert Noise

The incident management process

Rock solid reliability

OnPage’s uptime is 99.99% and redundancies are in place to minimize any type of outage. This allows for absolute minimum downtime, even during worst-case scenarios.

  • OnPage is 100% HIPAA compliant
  • All messages and alerts go through encrypted transmission
  • OnPage sends messages through the data channel and over WiFi networks
  • The OnPage service is hosted in a Tier III, SSAE-16 compliant facility
  • Fully redundant server infrastructure is in place to make sure all data is secure

OnPage provides rock solid reliability

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Eliminate alert fatigue and noise

Eliminate alert fatigue by prioritizing urgent notifications. Send High or Low priority alerts, based on  needs. When an incident occurs, persistent alerts and repeated delivery are part of OnPage’s  system to ensure incidents get to the right person at the right time. Every time.

OnPage eliminates alert fatigue

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Scalable integrations

  • OnPage integrates with RMM and PSA platforms including ConnectWise Manage
  • Modernize ITSM with OnPage’s ServiceNow integration
  • Enhance the IoT ecosystem with the ThingWorx integration
  • Connect the tool stack using OnPage’s API and e-mail integration
  • Integration with Chat Ops tools like Slack and Cisco-Spark
  • Ready to use API and WebHooks

OnPage scalable integrations

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