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December 4, 2017 | by OnPage Corporation
SKINNY HERO TEMPLATE THE AFTER PARTY doctor 123

How to improve security with a HIPAA compliant messaging app

Hackers are naturally drawn to healthcare because there’s great value in healthcare data. If a credit card has been compromised, the bank can put a stop on the card. The value is gone. But you can’t do that with a medical record. Running in parallel with the trend of healthcare data theft is the fact … Continued

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December 3, 2017 | by Shawn Lazarus
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OnPage Guide: How To Handle After Hours Support For MSPs

While after-hours support might be seen as overkill, you can’t live without it either. As soon as you remove it from your quote, you increase the chance of losing the deal. As such, after-hours service is a fact of life for most MSPs. While not the most pleasant aspect of the job, there are ways to … Continued

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November 30, 2017 | by OnPage Corporation

Forbes interviews with Judit Sharon

Voyage of entrepreneurship begins with understanding that flexibility trumps all Forbes interviews with Judit Sharon, OnPage’s CEO were authored by contributor Whitney Johnson. In the article, Whitney asks about OnPage’s evolution as a business as well as Judit’s evolution as a CEO.  As the article notes, being CEO requires a commitment to being discovery-driven and … Continued

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November 28, 2017 | by Shawn Lazarus
SKINNY The perfect MSP toolkit

3 essential MSP tools to get today!

Working in the managed services industry has probably left you with an impressive collection of tools filling up your “toolkit”. But if you have more tools than clients then it’s time for a review of the tools you need and the tools that add dead weight to your MSP toolkit. We asked our MSP customer base … Continued

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November 21, 2017 | by Shawn Lazarus
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The Sleuth Journal reports on the importance of scheduling and alert management for on-call IT teams

  The following is an excerpt form the thesleuthjournal.com  Having an IT team on-call is very important to ensuring your company’s end product retains its high level of quality. Without this component, it would be considerably harder for the IT team to get the information they need when issues do arise. Additionally, it would also be … Continued

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November 20, 2017 | by OnPage Corporation
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How do I ensure BYOD security in healthcare?

At OnPage, we often see healthcare administrators pushing back against the use of personal smartphones. Administrators believe that enabling bring-your-own-device (BYOD) presents a security threat in healthcare.  Indeed, BYOD security in healthcare is challenging and leads to many questions. For example, many hospital administrators wonder how they can ensure that ePHI is not intercepted and … Continued

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November 17, 2017 | by Shawn Lazarus
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How to set up MSP after hours service

Unlike other environments where IT represents a business expense, managed service providers (MSPs) are in a unique position to make money by delivering managed IT services. This gives them a unique set of IT challenges and opportunities – including the chance to create additional revenue by strategically utilizing tools like ConnectWise and OnPage to solve … Continued

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November 16, 2017 | by OnPage Corporation
IT Outage Communication

IT Outage Communication Best Practices

IT Outage Communications Best Practices for your IT Team Over the course of time, IT teams will recognize the importance of having a plan for IT outage communications and recognizing IT outage communications best practices. Even the most skilled of IT operations departments will experience significant downtime issues effecting customers. As such, it is very … Continued

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November 16, 2017 | by Shawn Lazarus
HACKERS PAGING

Hackers use a $20 Dongle to Hack Messages from Unencrypted Pagers

We recently published a blog article that highlighted seven reasons healthcare should end its love affair with pagers. We should have been more inclusive in our recommendation and suggested that all industries that use pagers should give them the boot. An article that came out this week in The UK Register reiterated the problems befalling … Continued

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November 14, 2017 | by OnPage Corporation
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Encryption and Healthcare Mobile Messaging

What’s so hard about the encryption of healthcare mobile messaging? Last week, I came across an interesting article on encryption and healthcare mobile messaging. The article pointed out that pointed out the need for mobile device security when practitioners exchange PHI. Apparently, the Office for Civil Rights (OCR) at the Department of Health and Human Services (HHS) … Continued

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