OnPage incident management


July 19, 2017 | by Shawn Lazarus

How to provide 24×7 support with ConnectWise Manage and OnPage

If you’re an MSP and you’re not providing 24x7x365 IT support, you’re cheating your clients out of services they really need to keep their businesses afloat and stay productive. – Jaq Baldwin for MSP Blog It might be seen as overkill, but you can’t live without it either. As soon as you remove after-hours service … Continued

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July 19, 2017 | by Shawn Lazarus

OnPage Report: Pager inefficiencies cost hospitals millions

Do you know how pager inefficiencies impact your hospital ? Pager use by physicians reached its zenith in 1994. While pager use has dropped in the ensuing 23 years, cellphone use by physicians has becomes near ubiquitous with recent findings showing that 91% of physicians owned a smartphone and 88% used their mobile devices frequently in the … Continued

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July 18, 2017 | by Orlee Berlove

Secure Messaging and Telemedicine

How secure messaging and telemedicine work better together One of the technologies often overlooked in the exploration of how to improve telemedicine delivery is the provision of smartphone messaging. As one study out of Stanford Hospital noted, “the smartphone is one of the fastest growing sectors in the technology industry, and its impact in medicine … Continued

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July 18, 2017 | by Shawn Lazarus

The OnPage API v2

WHAT’S IN API V2? The OnPage API v2 will enable developers and OnPage users to extend The OnPage Incident Alert Management Platform with ease. The new API v2 release supports: Message status callbacks Account status callbacks: PAGER_OFF, LOGGED_IN and LOGGED_OUT Information on whether the account is logged in WHEN IS API V2 AVAILABLE? The OnPage … Continued

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July 18, 2017 | by Orlee Berlove

OnPage Celebrates 6th Birthday By Expanding Integrations and Functionality

  When we started OnPage in July 2011, we had the simple idea of bringing a smartphone-based critical alerting platform to healthcare. Until then, healthcare had relied on pagers for their alerting needs. But we realized pagers were a dying breed and we had the technology that could put the final nail in the pager … Continued

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July 14, 2017 | by Shawn Lazarus

OnPage guide to stakeholder management for MSPs

How do you handle your clients as an MSP? Your clients are your stakeholders and they are the ones on edge whenever a crisis happens in their fort. They look at MSPs to fix their burning issues and so it’s very important to manage their exceptions. Stakeholder management enables MSPs to not only think about … Continued

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July 14, 2017 | by Orlee Berlove

OnPage Introduces Intelligent Reporting for Actionable Insights

Healthcare and IT professionals can now improve work flow through intelligent reporting OnPage announces the addition of the OnPage Intelligent Reporting Engine. Managers and On-Call professionals will now be able to see their teams through the lens of data visualizations and data summaries. With access to this information, users will gain insights into employee workloads, … Continued

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July 13, 2017 | by Orlee Berlove
IT alerting vendor

Questions to ask before choosing an IT Alerting Vendor

Here’s what you should ask your IT Alerting Vendor Many IT teams start out with a focus on building out monitoring through Nagios, Splunk, BigPanda or one of many other monitoring tools. However, they soon realize that the key to fighting expensive downtime doesn’t start and end with good monitoring. Teams also need a strong … Continued

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July 11, 2017 | by Orlee Berlove

What is a HIPAA-Compliant Texting App?

What is a HIPAA compliant texting app? A HIPAA-compliant texting app is an application that physicians, nurses and hospital employees use to exchange the personal health information (PHI) of patients who are being treated by the facility or clinic. A HIPAA compliant texting app must be employed when healthcare employees send messages that contain identifying patient … Continued

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July 6, 2017 | by Orlee Berlove

OnPage gets an A+ from its University clients

OnPage provides university secure messaging What do UVA, Yale, Ohio State, Tufts and Georgia State have in common?  In addition to being some of the finest institutions in the country, these universities are also just a few of the many academic institutions that use OnPage for their university secure messaging and critical alerting needs. Many of … Continued

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