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December 18, 2019 | by Christopher Gonzalez
Gartner

OnPage Mentioned in Gartner’s Clinical Communication and Collaboration Guide 2019

Gartner Research provides insight into the healthcare industry, recommending robust clinical communication and collaboration (CC&C) solutions or technologies.  OnPage is mentioned in Gartner’s latest CC&C guide, recognizing the organization for its digital scheduler, audit trails, automated alerts and live call routing capabilities. At its core, Gartner recommends OnPage to organizations looking to streamline clinical workflows … Continued

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December 16, 2019 | by Ritika Bramhe
legal communications

Importance of 24×7 Communications in a Legal Setting

At OnPage, we communicate and interact with legal practices, understanding how their needs are changing, while helping them transform their operations. Through these conversations, we learned that an increasing number of practices look to transition to 24×7 after-hour communications, allowing potential and existing clients to reach legal practitioners (i.e., lawyers) at any time. With 24×7 … Continued

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December 11, 2019 | by Noor Khayyat
five ways how onpage reduces physician burnout

Five Ways How OnPage Reduces Physician Burnout

Physicians surveyed listed administrative tasks as a key cause of frustration and physician burnout. Accordingly, this results in workplace issues including, delays in communication, mishaps in surgery and monitoring failures. Fortunately, OnPage curated its HIPAA-compliant, clinical communications solution to help reduce physician burnout and improve care team collaboration, preventing dire consequences in the process. OnPage’s … Continued

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December 3, 2019 | by Christopher Gonzalez
How to run a 24x7 MSP

Revisited: How to Run a 24×7 MSP

As 2019 comes to an end, OnPage would like to re-inform MSP teams about the value and importance of offering a 24×7 support service.  Twenty-four seven support ensures that client issues are quickly resolved by an after-hours support team. Though 24×7 support is a must-have offering, MSPs must first re-work their internal workflows and policies, … Continued

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November 25, 2019 | by Ritika Bramhe
Hacked pagers

Sensitive Medical Data Hacked by Unsophisticated Software

There’s a solid rationale behind replacing antiquated technology, as they fail to keep pace with how the healthcare environment is evolving. One such invention is the good, old pager.  Recently, the U.K.’s National Health Service Trust (NHS) was on the radar when the organization’s sensitive medical data was hacked by an individual in North London. … Continued

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November 16, 2019 | by OnPage Corporation
IT Outage Communication

IT Outage Communication Best Practices

IT Outage Communications Best Practices for your IT Team Over the course of time, IT teams will recognize the importance of having a plan for IT outage communications and recognizing IT outage communications best practices. Even the most skilled of IT operations departments will experience significant downtime issues effecting customers. As such, it is very … Continued

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November 12, 2019 | by Noor Khayyat
Two-way Dispatcher and User Communications

OnPage’s New Complete Administrator-User Secure Communications

OnPage is pleased to announce a new, innovative complete administrator-user secure communications feature launching next month, allowing system administrators to communicate with on-call healthcare providers. OnPage wanted to launch a feature, where a console dispatcher can initiate and send secure messages to the right providers.  After receiving a dispatcher message, on-call providers can reply back … Continued

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November 6, 2019 | by Ritika Bramhe
message escalations 2

Why Escalations are Important to Clinical Communications

Unexpected events make the healthcare profession one of the most challenging industries to navigate and plan for. Sudden, abrupt patient situations tend to occur, increasing the workload of healthcare providers. Similar, process efficiencies and productivity are a reflection of the care team’s ability to communicate. When teams are on the same page, patient wait times … Continued

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October 29, 2019 | by Noor Khayyat
Critical Incident

How to Manage a Critical Incident

Critical incidents don’t come with a predetermined schedule or warning. So, it’s up to your organization to have an incident response procedure in place to combat these crisis.  Don’t have one? Read below to perfect your incident response operations and adopt the right tools and procedures to fight against any critical event.  Planning Phase In … Continued

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October 22, 2019 | by Noor Khayyat
Healthcare Innovation Summit

Our Team’s Experience at the 2019 Healthcare Innovation Summits

The OnPage team has landed safely back home from this year’s 2019 Healthcare Innovation Summit in Minneapolis, making great friends and shared memories along the way. Not only are we grateful for the Minneapolis experience, but we also enjoyed our time at the Boston event. The conferences were well organized, highly energetic and informative. We … Continued

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