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April 6, 2017 | by OnPage Corporation
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Automate alert management through ConnectWise

5 Ways to automate alert management in ConnectWise MSPs automate a lot of processes to streamline their business. These processes include items like recurring billing and maintenance updates to client infrastructure. However, one area that needs automation but is often ignored is the alerting process. Alerting is a critical component of incident management. While you … Continued

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March 22, 2017 | by Shawn Lazarus
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Pager security in healthcare

The threats posed by unencrypted pagers We recently had a chance to interview Adam Greene, a lawyer in Washington D.C. with the firm Davis Wright Tremaine LLP. One of Adam’s most intriguing cases occurred in 2014 with a hospital client. This hospital’s doctors and staff used pagers to routinely communicate about a patient’s status or … Continued

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March 22, 2017 | by Shawn Lazarus
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How to Enhance ConnectWise Ticketing through Critical Alerting

For MSPs, ConnectWise ticketing  enables MSPs to keep track of changes in ongoing incidents. MSPs leverage tools like ConnectWise to set a wide range of conditions that allows them to closely monitor their clients’ infrastructure. While you can catalog an incident by creating a ticket through ConnectWise, there is very little you can do to better … Continued

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March 20, 2017 | by Shawn Lazarus
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OnPage + ConnectWise: Turning MSPs into superheroes!

A recent TechTarget article on MSPs noted that: “How efficiently MSPs are able to automate is one of the single biggest indicators of long-term success.” For MSPs who work with ConnectWise and OnPage, this realization comes as no surprise. OnPage has worked with ConnectWise for several years at this point. In conjunction, our tool sets … Continued

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March 16, 2017 | by Shawn Lazarus

CHECKLIST: 5 Ways To Slash Response Times

In the IT world, if a server can fail, a cache overload or traffic overload the network – it will. And the consequences are significant. Many organizations face database, hardware, and software downtime, lasting short periods to shutting down the business for days. According to a January 2016 article in Network Computing on the high … Continued

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March 14, 2017 | by OnPage Corporation
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Which MSP Best Practices do you follow?

MSP Best Practices to add to your offerings When you look in from the outside, it might appear that all MSPs are the same. And, indeed, much of what one MSP offers is rather similar to that which is offered by a competitor. As such, strong relationships between your MSP and client are very important … Continued

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March 14, 2017 | by Shawn Lazarus
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Seven Big Problems With Using Pagers in Healthcare

Pagers present a huge problem for healthcare. But, it’s not only us who feel that way. Many leading healthcare institutions have come to us to complain about missing pages, inefficient internal communications were. and lack of encryption. Here are a few pager related findings that illustrate the problem: Pagers cost over $1.7 M per year in lost productivity1 Many … Continued

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March 9, 2017 | by Shawn Lazarus
Incident alert management for MSPs

Incident Alert Management for MSPs

Please schedule a more convenient time for your IT breakdown Incidents that could hurt business never happen at a convenient time. So it makes sense for MSPs in charge of these businesses’ IT infrastructure to move alerting to their smartphones. MSPs may forget to eat breakfast or even sleep but chances are that they are … Continued

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March 8, 2017 | by Shawn Lazarus
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OnPage is featured on ConnectWise Marketplace

  OnPage has worked with ConnectWise for several years at this point. In conjunction, our tool sets have created solutions for MSPs that enable them to solve a number of their burning issues. ConnectWise enables the creation and monitoring of tickets from numerous platforms. OnPage, in turn, provides the platform for them to create alerts … Continued

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March 7, 2017 | by Shawn Lazarus

OnPage Ranks No. 1 for Mobile Healthcare Communications

At last month’s HIMSS17 conference in Orlando, Florida, OnPage Corporation received an award for the top-ranked Mobile Healthcare Communications platform. For the first time, OnPage Corporation has been named the top-ranked Mobile Healthcare Communications platform for the healthcare industry by Black Book Research. The award was given at the HIMSS17 Conference in Orlando, Florida in … Continued

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