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7 Best IT Monitoring Tools and Software of 2021

Best IT Monitoring ToolsMonitoring tools, also known as observability solutions, are designed to track the status of critical IT applications, networks, infrastructures, websites and more. The best IT monitoring tools quickly detect problems in resources and alert the right respondents to resolve the critical issues. Response teams use observability solutions to gain real-time insights into resource availability, stability and performance.

Infrastructure issues are inevitable, and teams must have the best IT monitoring tools in place to mitigate the impact of an incident. In this post, we’ll uncover leading observability software that response teams can use to streamline the incident detection-to-resolution process.

Characteristics of the Best IT Monitoring Tools

Advanced monitoring solutions are cost-effective and provide a single view into logs and metrics that help identify the root cause of an incident. They must seamlessly integrate with IT service alerting (ITSA) mobile applications to orchestrate and trigger alerts to the right on-call technician. Monitoring services can also be integrated with communication APIs to notify the right person via SMS, email and phone call.

The best IT monitoring tools observe critical resources 24/7. Regardless of the time or day, observability software always captures problems and immediately reports the high-priority incidents. 

Incident response teams must recognize the scalability of monitoring solutions. As teams expand or reduce their existing IT infrastructure, observability software needs to scale alongside these changes. Scalable monitoring tools ensure that all components of an IT environment are up and running.

Here, in no order, are seven leading monitoring tools of 2021:

  1. CloudMonix
  2. Datadog
  3. Dynatrace
  4. LogDNA
  5. New Relic One
  6. Site24x7
  7. Sumo Logic

1. CloudMonix

CloudMonix is a robust cloud monitoring and automation tool designed for IT professionals, such as cloud service providers (CSPs), managed service providers (MSPs) and DevOps engineers.

CloudMonix observes the performance of critical software systems and delivers real-time visualizations to provide more insight into system stability. Users can gain system-wide visibility into their resources through:

  • Performance dashboards
  • Status dashboards
  • Alert dashboards
  • Root cause analysis

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2. Datadog

Datadog is a SaaS-based data analytics platform that monitors servers, applications, databases, tools and services. The platform provides a full suite of monitoring capabilities, offering visibility across systems, apps and services at any scale.

The platform allows administrators to build complex alerting triggers, resulting in more actionable alerts and less false-positive notifications. Notifications are primarily sent via email. However, for comprehensive alerting, Datadog can be integrated with cutting-edge incident alert management systems such as OnPage.

3. Dynatrace

Dynatrace is a leading application performance management (APM) solution. It is designed to monitor and diagnose an organization’s cloud-based applications to ensure they function properly.

Dynatrace observes many cloud computing services including, Amazon Web Services (AWS), Microsoft Azure and Google Cloud.

4. LogDNA

The LogDNA log management solution acts as a one-stop repository for DevOps teams, providing a singular view into all their system and application logs. It is a centralized log management solution that allows DevOps to manage technical complexity more efficiently while boosting their productivity levels.

The system allows teams to search logs with simple keywords and date ranges, filter log events, receive presence and absence alerts, and create powerful log graphing for easy log monitoring. LogDNA monitors logs and intelligently detects anomalies to help teams resolve issues promptly.

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5. New Relic One

New Relic One is a cloud-based observability platform that offers visibility into the health and performance of software environments. While conventional monitoring only provides high-level visibility into your entire estate, New Relic One’s all-in-one solution enables teams to pinpoint issues faster by consolidating all telemetry data into one view.

6. Site24x7

Site24x7 is a website observability platform that monitors the health of your website and notifies you when an anomaly is detected. The comprehensive website monitoring solution observes the performance of services like domain name systems (DNS), file transfer protocols (FTP) and simple mail transfer protocols (SMTP).

Site24x7 tracks the health of your application’s SOAP and REST endpoints and detects malicious URLs. The platform provides IT teams with comprehensive visibility across all the resources involved in delivering services.

7. Sumo Logic

Sumo Logic is an intelligent, cutting-edge machine data analytics solution. The system gathers log data from IT applications, on-premises software, cloud infrastructure and more. Large quantities of data are collected to streamline incident resolution processes.

The system also provides real-time visualizations and analytics to help IT teams make better decisions. Teams use Sumo Logic to increase system availability and improve infrastructure performance.

OnPage Integrates With the Best IT Monitoring Tools

Attaching monitoring tools to OnPage’s critical alerting platform enables proactive engineering. IT teams can use webhook URLs and custom payloads to integrate their monitoring systems with OnPage. 

Following integration setup, monitoring tools will automatically trigger OnPage mobile alerts whenever anomalies are detected. OnPage notifies the right respondent in real time using alerting policies, routing rules and on-call schedules. OnPage alerts bypass the silent switch on all smartphones, and as a method of redundancy, alerts can also be sent as SMS, email and/or phone call.

In addition to the seven tools listed above, OnPage integrates with the following IT monitoring systems: 

  • Amazon CloudWatch
  • Kaseya 
  • Logz.io
  • Nagios
  • Opsview
  • SolarWinds
  • UptimeRobot

OnPage can integrate with any monitoring tool that sends email notifications. Teams simply select a recipient’s or group’s [email protected] address to notify them of critical IT incidents.

Through OnPage’s suite of monitoring integrations, IT response teams can:

  • Greatly improve incident response management 
  • Rapidly detect critical, time-sensitive incidents 
  • Ensure critical IT applications are always up and running.

Conclusion

When monitoring software is used in tandem with alerting tools, IT teams can accelerate critical event detection and incident response management. Unifying the solutions ensures that time-sensitive incidents never impact important IT infrastructure environments.

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