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Author: Christopher Gonzalez

July 7, 2020 | by Christopher Gonzalez
Personal Information Security

Personal Information Security and OnPage’s Commitment to User Privacy

When making purchasing decisions, organizations must consider a vendor’s product pricing, promised benefits and level of customer service. Thorough vendor evaluation tends to result in successful investments, allowing organizations to reap the benefits of their newly acquired products without buyer’s remorse. Unfortunately, some buyers dismiss the importance of personal information security and how the vendor … Continued

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June 29, 2020 | by Christopher Gonzalez
HIPAA Compliant Text Messaging

HIPAA-Compliant Text Messaging: Best Practices and Policies

HIPAA compliant text messaging enables healthcare providers to securely communicate with patients and other healthcare providers. To ensure HIPAA compliance, you need to use HIPAA standards to create secure electronic data transmissions (in this case, text messages). The goal is to secure transmissions that contain protected health information (PHI). To become HIPAA compliant, electronic communications … Continued

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June 24, 2020 | by Christopher Gonzalez
HIPAA Compliance Checklist

Building Your HIPAA Compliance Checklist

Achieving HIPAA compliance is a key objective of today’s healthcare facilities and treatment centers. It ensures that patient information and electronic health records (EHRs) remain protected. Though important, some healthcare facilities fail to achieve HIPAA compliance. The inability to achieve compliance results in the loss of sensitive patient information, and requires facilities to pay hefty … Continued

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June 15, 2020 | by Christopher Gonzalez

What Is an Alerting System? Features, Principles and Best Practices

Alerting systems centralize all IT alerts into one intuitive platform. IT alerting systems integrate with your tooling stack, and provide alert controls that help teams increase efficiency and reduce false positives.  The main functions of an IT alerting system include activating incident response, automating alerts, providing intuitive reports, and enabling quick communication between roles. To … Continued

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May 26, 2020 | by Christopher Gonzalez
Helicopter Services Company

Helicopter Services Company Improves Incident Response by 90 Percent With OnPage BlastIT

Efficient team communication requires the proper set of tools and processes, ensuring that the right persons receive timely messages. This way, recipients are well-informed of a critical issue, while having time to address the incident. Unfortunately, a large helicopter services company relied on time-wasting procedures to communicate with stakeholders, resulting in delayed incident response and … Continued

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April 7, 2020 | by Christopher Gonzalez
OnPage top blogs

OnPage’s Top Three Blogs of the First Quarter

OnPage’s first quarter consisted of new business opportunities and relationships, further solidifying its position as an incident alert management leader. However, first quarter success wasn’t only attributed to organizational growth or revenue. The quarter also consisted of insightful, successful blogs, providing information on OnPage latest advancements, industry trends and broader topics. This post lists OnPage’s … Continued

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April 1, 2020 | by Christopher Gonzalez
Working from home

Coronavirus: From the Office to Working From Home

Coronavirus (COVID-19) is greatly impacting the lives of organizations, employees and stakeholders. With the outbreak’s rising impact, more employees are migrating to remote, work-from-home practices as means of achieving “social distancing.”  However, inevitable challenges are emerging with remote workdays. Obstacles include, but aren’t limited to, employee isolation, diminished productivity and poor team communication or collaboration. … Continued

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March 16, 2020 | by Christopher Gonzalez
Evolving IT

The Ever-Changing IT Industry

Information technology (IT) never slows to a standstill. Technological change disrupts current processes or operations, requiring organizations to make alterations to IT spending. Deviating from legacy technology to 21st century advancements isn’t an option, it’s a requirement! Through automation and powerful integrations, organizations can breathe freely.  Current State of IT: Eye-Opening Statistics Per Opsview, organizations … Continued

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March 2, 2020 | by Christopher Gonzalez
New OnPage features

Latest Advancements Made to OnPage

OnPage’s incident alert management platform continues to evolve, providing unique and powerful capabilities to business clients. Latest advancements include live call routing reporting and a sophisticated dashboard for enterprise users. The capabilities enhance team transparency and performance, improving incident management and collaboration in the process. In this blog post, I’ll discuss the benefits of the … Continued

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