Category: MSP

August 9, 2017 | by Shawn Lazarus
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OnPage + ConnectWise Manage: The Dynamic Duo

OnPage and ConnectWise Manage have been helping MSPs for the past 2 years with faster incident resolution and improved response times. We’ve put together a whimsical e-book that walks you through the best way to use OnPage and ConnectWise Manage together to tackle: costs incurred from a lack of workflow automation slow response times and … Continued

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July 27, 2017 | by Shawn Lazarus
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OnPage: Support Awakens

  -nPWbyas   The OnPage Incident Alert Management Platform enables IT teams especially support teams to effectively work in on-call rotations. By using the OnPage smart alerting engine, IT on-call rotations can separate alerts from noise and ensure that they receive proper alerting with appropriate levels of notification. Manage alert noise by ensuring only high-priority … Continued

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July 27, 2017 | by Shawn Lazarus
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OnPage + ConnectWise Manage Integration 2.0

OnPage announced its collaboration with ConnectWise in 2015. Since that time, has seen its MSP customers flock to the integration to solve many of their Incident management needs. Today, OnPage leverages the robust capabilities of the ConnectWise API to allow its users seamless access to OnPage from within the ConnectWise interface. Not only can IT … Continued

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July 14, 2017 | by Shawn Lazarus
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OnPage guide to stakeholder management for MSPs

How do you handle your clients as an MSP? Your clients are your stakeholders and they are the ones on edge whenever a crisis happens in their fort. They look at MSPs to fix their burning issues and so it’s very important to manage their exceptions. Stakeholder management enables MSPs to not only think about … Continued

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June 22, 2017 | by OnPage Corporation

The OnPage Guide to Managed Security as a Service

How MSPs can help clients manage  security as a service On May 12th, an unknown hostile actor wreaked havoc on the British government’s National Health Service, FedEx, Telefonica and Deutsche Bahn with its WannaCry worm. While the attack was eventually disarmed, it was not before it crippled institutions in Europe and Asia. The scary part … Continued

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June 8, 2017 | by Shawn Lazarus
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OnPage Trend Report: 5 MSP Productivity Strategies

Ask any MSP and they will tell you that maintaining and solving IT issues for their clients lends itself to busyness. However, studies show that being busy doesn’t always mean being productive. In fact, a recent study found that the U.S. economy suffers a nearly $1.3 trillion productivity loss each year. To determine where MSPs … Continued

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May 24, 2017 | by Shawn Lazarus
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OnPage Trend Report: The Perfect MSP Toolkit

Working in the managed services industry has probably left you with an impressive collection of tools filling up your “toolkit”. But if you have more tools than clients then it’s time for a review of the tools you need and the tools that add dead weight to your MSP toolkit. We asked our MSP customer base … Continued

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