Category: MSP

November 17, 2017 | by Shawn Lazarus
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How to set up MSP after hours service

Unlike other environments where IT represents a business expense, managed service providers (MSPs) are in a unique position to make money by delivering managed IT services. This gives them a unique set of IT challenges and opportunities – including the chance to create additional revenue by strategically utilizing tools like ConnectWise and OnPage to solve … Continued

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November 13, 2017 | by Shawn Lazarus
IT Nation 2017

OnPage at IT Nation 2017

OnPage loves going to IT Nation every year and IT Nation 2017 was no different. We met hundreds of our MSP customers over the three-day period who made us feel the love. ConnectWise currently integrates with about 200 vendors and OnPage enjoys the privilege of being the only Incident Alert Management platform to have a … Continued

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November 6, 2017 | by Shawn Lazarus
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The Ultimate MSP Incident Response Guide

A new survey of 2,400 IT and security professionals conducted by The Ponemon Institute on behalf of IBM finds 66 percent of respondents say their organization is not prepared to recover from cyberattacks and other critical incidents. A growing trend is to let MSPs handle cyberattacks and other critical incidents. Those with experience have an … Continued

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October 31, 2017 | by OnPage Corporation
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Cloud Management for MSPs

Cloud management for MSPs has become a huge opportunity. However, for many MSPs, cloud has become a mixed bag. Approximately 80% of an MSP ‘s customers are SMBs and many of them confuse Cloud and Saas and put them in the same grouping, assuming they need one when the other might be sufficient. This confusion … Continued

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October 25, 2017 | by Shawn Lazarus
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5 Steps to better after-hours MSP support

The habits of highly effective MSP At OnPage, we spend a lot of time speaking to MSPs, providing MSP support and learning about the growth of IT services. There is an increasing realization by businesses that having the right firewall, endpoint security and monitoring tool is not a job that small businesses can or should attempt … Continued

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October 25, 2017 | by Shawn Lazarus
How Top Performing Organizations Manage IT Operations skinny

How to enhance monitoring tools through critical alerting

  IT professionals rely on monitoring tools to let them know about events such as serious outages, downed servers or viruses. Monitoring tools are designed to send emails through standard protocols when any of these serious events occur in the infrastructure. However, when you can learn about incidents through monitoring tools, there is very little … Continued

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October 18, 2017 | by OnPage Corporation
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How to Grow Your MSP

As an MSP, you understand your customers’ business challenges. However, to grow your MSP, you need to turn this understanding into profit. By realizing that customers need someone to own the responsibility for their IT infrastructure, cloud and alerting, MSPs can go quite far.  But how can MSPs turn this understanding into a way to … Continued

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September 28, 2017 | by Shawn Lazarus
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OnPage e-book: Prepare for an IT outage

A new survey of 2,400 IT and security professionals conducted by The Ponemon Institute on behalf of IBM finds 66 percent of respondents say their organization is not prepared to recover from an IT outage. A growing trend is to let MSPs handle cyberattacks and other critical incidents that lead to an IT outage. Those … Continued

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August 31, 2017 | by OnPage Corporation
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SaaS: The New MSP Paradigm

SaaS for MSPs SaaS for MSPs? Oftentimes, SaaS and MSPs are presented as competing solutions. Should an end user adopt a solution where they implement and manage multiple cloud-based softwares on their own? Should the company hire an MSP to manage their multiple SaaS deployments to maintain updates and integrations? In reality though, SaaS management … Continued

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August 15, 2017 | by Bill Van Loon
IT Resource Library

MSP Report: The OnPage + ConnectWise Manage Integration Update

OnPage announced its collaboration with ConnectWise in 2015. Since that time, OnPage has seen MSP customers flock to the integration to solve many of their incident alert management needs.  Over the past few weeks, OnPage has begun to unveil its enhanced ConnectWise Manage integration. The update enables incident responders to have much greater control over … Continued

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