Blog
How does your MSP manage security?
Critical alerting allows MSP managed security to separate noise from attack At ConnectWise 2016, CEO Arnie Bellini said if you’re selling managed services without managed security, you’re selling a hot dog without a bun. And indeed, this is true. But it is equally true that most MSPs worth their salt are already offering cybersecurity to … Continued
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HIPAA Compliant Messaging Avoids a HIPAA Fine
Protect Yourself from HIPAA Violations When you Use HIPAA Compliant Messaging Holidays or no holidays, HIPAA fines are always a possibility. That’s why OnPage took the opportunity at the beginning of December to co-produce a webinar with HIPAA scholar and lawyer Matt Fisher. Matt is a partner at the law firm of Mirick & O’Connell … Continued
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OnPage built-in secure messaging now features templates
What are OnPage Templates? The OnPage Templates feature enables users to send messages by inputting a pre-defined format. OnPage users can now create messages fast and streamline the formatting of their messages without having to copy/paste formats from old messages. This not only saves time but reduces errors. Users can create unlimited number of templates … Continued
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OnPage ensures viability of University of Ottawa’s Maternal Health Study
In the U.S. and Canada, one in 10 children ages 5 to 17 are classified as obese. The implications of obesity are severe and can range from insulin resistance, type 2 diabetes, hypertension, poor emotional health, and diminished social well-being. Additionally, obese children tend to become obese adults, making childhood obesity a public health concern. … Continued
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Healthcare Messaging and Interoperability
Interoperability – Something the industry can rally around Healthcare messaging applications and architectures are among the fastest growing areas of mobile health. At last month’s Health Care Messaging Conference, many providers were on display – including yours truly, OnPage. What was interesting about the conference was not just the range of providers – indeed there were … Continued
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33 new ConnectWise integrations to help MSPs
Security Dominates At IT Nation last month in Orlando, there were dozens of ConnectWise integrations on display. Indeed, the purpose of the conference was and is to bring together vendors who take part in the ConnectWise integration ecosystem and provide a platform where they can interact with the larger MSP community. There were also numerous … Continued
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How to create a service level agreement that helps retain customers
Measuring and analyzing workflows can streamline approaches to how a company manages its key processes. When it comes to managing a service desk, companies often want to streamline how they provide service to their customers. This could be in the form of answering customer requests or making sure requests get resolved correctly and in a … Continued
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OnPage’s plan to hack IT post mortem reporting
Blameless post-mortems allow us to examine mistakes in a way that focuses on the situational aspects of a failure’s mechanism and the decision-making process of individuals proximate to the failure. – The DevOps Handbook The engineers at Google describe post-mortem reporting as a “written record of an incident, its impact, the actions taken to mitigate … Continued
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OnPage Report: HIPAA Compliant Messaging Myths Dispelled
In 2016, almost 85% (1) of physicians and hospital personnel reported that they brought their personal smartphones to work. At the same time, Accellion (2) also reported that 68% of healthcare security breaches were due to the loss or theft of personal mobile devices or files. These two statistics have led some healthcare institutions to … Continued
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How to improve security with a HIPAA compliant messaging app
Hackers are naturally drawn to healthcare because there’s great value in healthcare data. If a credit card has been compromised, the bank can put a stop on the card. The value is gone. But you can’t do that with a medical record. Running in parallel with the trend of healthcare data theft is the fact … Continued
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