Incident alert management
We now have our Incident alert management tool to ensure messages automatically get to the right person at the right time. Audit-trail included. No more checking schedules and manually sending messages. Just schedule the right people on-call and OnPage does the rest.
- Schedule on-call personnel
- Create escalation policies to ensure critical-messaging continues to escalate until read
- Unsuccessful escalations will generate a fail-over report that is sent to a predefined manager.
OnPage reporting gives you insight into message volume and responsiveness so that you can fine tune your business process. With the OnPage system, you now have access to:
- Reporting capabilities so managers can analyze volume and responsiveness.
- Pre-defined reports along with the option to export .csv files.
Feel free to send us your feedback as to which predefined reports you would like to see.