Incident alert management

We now have our Incident alert management tool to ensure messages automatically get to the right person at the right time. Audit-trail included. No more checking schedules and manually sending messages. Just schedule the right people on-call and OnPage does the rest.

  • Schedule on-call personnel
  • Create escalation policies to ensure critical-messaging continues to escalate until read
  • Unsuccessful escalations will generate a fail-over report that is sent to a predefined manager.

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Integration with Cisco-Tropo

Integration with Cisco-Tropo – You can now get a dedicated line to page you directly (additional cost)

  •  Add Paging menu
  •  Add Greeting in English or Spanish

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Secure messaging + attachments

Along with secure messaging, you have the option to send a voice or picture attachment with your OnPage message. Provide useful information with your notification to facilitate quick resolution of important issues.

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Reporting

OnPage reporting gives you insight into message volume and responsiveness so that you can fine tune your business process. With the OnPage system, you now have access to:

  • Reporting capabilities so managers can analyze volume and responsiveness.
  • Pre-defined reports along with the option to export .csv files.

Feel free to send us your feedback as to which predefined reports you would like to see.

New Integrations

Powerful NEW integrations with mission-critical systems were just added. OnPage provides the industry’s easiest integration framework. Here are some of our latest integrations:

  • Slack
  • Cisco-Spark
  • ConnectWise
  • ServiceNow (In Progress)
  • Logs.io
  • BVOIP

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WebHook API

Our WebHook APIs allows users to integrate OnPage with any cloud-base service.

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