Doug Goss: Data Center Case Study
Decrease Response Time
A major data center provided critical services for major media outlets and telecommunications providers. Extended downtime and slow response to incidents were not an option. The IT department was experiencing missed alerts, on-call scheduling challenges, unexpected increases in messaging costs and difficulties using the their current priority messaging system. They needed a solution to help manage and decrease response time.
“OnPage has made the communication impact we were looking for. The OnPage system quickly reduced downtime and solved a critical need for the entire IT Team. Needless to say we would never go back to the old style obsolete standalone pagers again and we’re happy to recommend OnPage to our colleagues.”
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