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February 15, 2022 | by Christopher Gonzalez
Change Management

Exploring the Importance of Change Management in Healthcare

The accelerating rate of innovation and disruption in healthcare is forcing care providers to adjust their workflows in order to meet the evolving needs of patients and make use of new technologies. Yet without a process for change management, this progress could be marred by inconsistency and miscommunication. This blog post explores the importance of … Continued

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February 12, 2022 | by OnPage Corporation
IT outage communications best practices

IT Outage Communication Best Practices

IT Outage Communications Best Practices for Your IT Team Over the course of time, IT teams will recognize the importance of having a plan for IT outage communications and recognizing IT outage communications best practices. Even the most skilled of IT operations departments will experience significant downtime issues effecting customers. As such, it is important … Continued

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February 8, 2022 | by OnPage Corporation
burnout

Feel the Burnout

Eleven Practical Ways for DevOps Engineers to Better Manage Their Work Environment   At OnPage, we know the importance of DevOps burnout and have explored the topic in different formats such as our eBook and video. The importance of the issue is highlighted by the following components: Decreased employee happiness: Employees become less satisfied and … Continued

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February 7, 2022 | by OnPage Corporation
Kubernetes Monitoring

Kubernetes Monitoring: A Beginner’s Guide

What Is Kubernetes Monitoring? Kubernetes monitoring involves tracking application performance and resource utilization across cluster components, such as pods, containers, and services. The goal is to gain visibility into the health and security of your clusters. Kubernetes provides built-in features for monitoring, including the resource metrics pipeline that tracks several metrics like node CPU and … Continued

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January 18, 2022 | by OnPage Corporation
Patient Satisfaction

Achieving Maximum Patient Satisfaction Through Effective Clinical Communications

Judit Sharon, CEO and founder of OnPage Corporation, sits down with Healthcare Innovation to discuss how advanced, effective clinical communication systems help teams achieve ultimate patient satisfaction. How has the landscape around time-sensitive communications between and among clinicians and others in patient care delivery, evolved in the past few years? Sharon: “For decades, care teams … Continued

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December 22, 2021 | by Ritika Bramhe
cerner acquisition

Oracle’s Cerner Acquisition Will Drive Smarter Care Decisions

Oracle is gearing up to execute the largest deal in its history by agreeing to purchase Cerner, a leading electronic health record (EHR) vendor, for $28.3 billion. The Cerner acquisition is slated to be an all-cash deal of $95 per share and is expected to be completed early next year. Acquisition Background Cerner is a … Continued

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December 16, 2021 | by OnPage Corporation
Forbes Technology Council

OnPage Redefines On-Call Management With Digital Fail-Safe Scheduling

OnPage Corporation Provides a Flexible, Error-Free Way to Democratize On-Call Schedule Creation for Response Teams   WALTHAM, Mass., Dec. 16, 2021 — OnPage Corporation, a Boston-based incident management company, today announced the addition of new fail-safe capabilities to its digital on-call scheduler. Fail-safe scheduling delivers continuous, error-free coverage when schedules are populated incorrectly, and it automatically notifies … Continued

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December 10, 2021 | by Christopher Gonzalez
Mean Time Between Failures

Uncovering the Importance of Mean Time Between Failures

In the IT world, application service providers (ASPs) build customer trust by ensuring the continuous, uninterrupted availability of their services and software. Service availability allows customers to operate normally and generate revenue without being directly impacted by their providers’ system failures.  Though providers work to ensure system uptime, they are often challenged by unexpected technical … Continued

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December 6, 2021 | by Ritika Bramhe
retail incident response

Reimagining Retail Incident Response for the Holidays

The holiday season is here, and global retailers are prepared for the biggest retail event of the year. The decrease in new COVID-19 cases, coupled with a rise in vaccination rates, provides a glimmer of hope for shoppers looking to spend for friends and family. Holiday spending is expected to break previous records this year, … Continued

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November 12, 2021 | by Christopher Gonzalez
Automated Alerting

4 IT Challenges Addressed by OnPage Automated Alerting

IT organizations are challenged with delivering quick, effective resolution to customers’ database, hardware or software downtime issues. Contractually binding service-level agreements (SLAs) place further pressure on IT engineers to accelerate incident resolution time and minimize downtime. Though engineers are obligated to meet their SLAs, they are unable to do so without the help of an … Continued

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