Blog

September 27, 2016 | by OnPage

ChatOps – Secret to great incident management in DevOps teams of 20 or 2000

Chat your way to excellence DevOps is constantly trying to improve production through automation, collaboration and tools. ChatOps is often the paradigm which brings these tasks together into a single conversation. In ChatOps, “chat applications and tools for real-time communication and task execution [are distributed] among members of development and IT operations teams”. Yet often … Continued

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September 21, 2016 | by OnPage

The Secret to Making Your DevOps Team World Class

Continuous deployment is key to world class DevOps With their State of DevOps report released at the beginning of the summer, Puppet clearly defined the characteristics of world class DevOps organizations and the make-up of those lagging behind. According to Nigel Kersten, CIO of Puppet, there is a huge gap between organizations that get DevOps … Continued

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September 20, 2016 | by OnPage

OnPage ensures compatibility with Android 7.0

Maintaining its customer and technology focus OnPage, the leader in incident alerting and management for IT, healthcare and IOT, released the updated version of its application to ensure compatibility with Google’s Android 7.0 N operating system. Affectionately known as Nougat, Android’s newest operating system was only around for a few weeks before the OnPage update … Continued

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September 15, 2016 | by OnPage

MTTR by the Numbers

Ignoring MTTR can cost you millions Peter Drucker was famous for saying that “If you can’t measure it, you can’t improve it.” That’s why knowing your MTTR (mean time to resolution) is so important. If you don’t know how long it takes for you to fix issues, you cannot improve on that time. Effectively, MTTR … Continued

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September 15, 2016 | by OnPage

OnPage app helps prevent HIPAA violations and ransomware attacks

OnPage helps thwarts HIPAA violations Avoiding HIPAA violations and combating potential ransomware attacks are top of mind for many healthcare institutions. In theory, avoiding HIPAA violations should be straight forward as HIPAA requirements are very specific in what they do and don’t allow hospitals to do during communications with their staff physicians. HIPAA legislation clearly prohibits the use … Continued

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September 13, 2016 | by OnPage

How well do you know MTTR? Are you a MTTR black belt?

Test your MTTR knowledge

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September 12, 2016 | by OnPage

What you need to know about MTTR and why IT MaTTeRs

What all engineering teams should know about MTTR In the IT world, performance is everything. So when technology fails, your first thought is how to utilize incident management knowledge to repair the situation and minimize downtime. As both a manager and an engineer, you need to minimize your MTTR –Mean Time To Resolution- in order … Continued

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September 7, 2016 | by OnPage

The secret to blameless post mortems

How your engineering teams can move past finger-pointing to effectively managing mistakes Sidney Dekker’s theory on ‘bad apples’ holds that complex systems think they would be fine if it were not for the erratic behavior of some unreliable people. According to this theory, when unexpected events are seen in an otherwise safe system, they are … Continued

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September 7, 2016 | by OnPage

OnPage uses Tropo to create bilingual office

Spanish-language phone tree facilitates after-hours at doctor’s office OnPage and Cisco Tropo Back in February of this year, OnPage announced its integration with Cisco’s Tropo technology.  Tropo’s cloud-based API platform enables OnPage to embed real-time communications within the OnPage critical alerting application through the use of voice commands.  Tropo makes it simple for OnPage’s developers to … Continued

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September 6, 2016 | by OnPage

Feel the burnout

Eleven practical ways for DevOps engineers to better manage their work environment At OnPage, we know the importance of devops burnout and have explored in other formats such as our e-book and video. The seriousness of the issue is highlighted by the following components: Decreased employee happiness. Employees become less satisfied and content with their … Continued

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