OnPage incident management

Blog

February 28, 2018 | by Shawn Lazarus

5 Must Haves for IT Teams

OnPage has always empowered IT teams but also amplify alerting capabilities. In the following slides you will see 5 features of OnPage that act as important tools for any IT team to resolve incidents faster OnPage Templates Conference Bridge Dedicated Line + Voice Mail UpTimeRobot Integration Team Availability feature But first… What is OnPage? OnPage … Continued

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February 27, 2018 | by Shawn Lazarus

The OnPage support team tackles commonly asked user questions.

Here at OnPage our support team is pretty diligent with answering all the questions you might have. Here are a few of the most frequently asked question they get. I am a new user, how do I get an OnPage ID? When connecting to the service for the first time. NOTE: Dispatchers who do not … Continued

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February 27, 2018 | by OnPage Corporation
OnPage's Updates

OnPage’s Updates Make Messages Safer and Easier to Deliver Than Ever Before

Professionals in IT, healthcare and managed services look to OnPage to enable them to exchange critical messages in a safe and secure manner. These same professionals also expect that in the heat of an incident, they will be able to exchange messages immediately with colleagues and know if their colleagues are logged in and available … Continued

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February 20, 2018 | by OnPage Corporation
MSP critical alerting

Bullet-proof MSP critical alerting

OnPage Gets Dynamic Network Solutions Across the Finish Line Dynamic Network Solutions, located in the greater Washington D.C. area, prides itself in providing the highest quality customer service. The company works extensively with its customers to manage client needs and provide them with significant training to avoid unwanted security incidents and downtime. Dynamic Network Solutions … Continued

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February 14, 2018 | by Shawn Lazarus
New OnPage Connectwise Manage Integration feature

New OnPage Connectwise Manage Integration feature: Manage stakeholders with E-mail Gateway

OnPage has developed an exciting new feature for MSPs called The E-mail Gateway which bring together, ConnectWise Manage, The ConnectWise Email Connector and OnPage’s Incident Management System. OnPage instantaneously creates a connection between the client, the ticket created in ConnectWise Manage and the incident responder using OnPage. This enables MSP’s clients to communicate with the … Continued

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February 14, 2018 | by OnPage Corporation
OnPage Chosen by Alberta Health Services to Maintain Employee Health

OnPage Chosen by Alberta Health Services to Maintain Employee Health

Alberta Health Services (AHS) is Canada’s largest provincewide health system responsible for delivering health services to Alberta’s citizens and maintaining the health of the system’s over 108,000 employees. Occupational health is a significant issue for such a large workforce population, specifically when confronted with blood body fluid exposures (BBFE). AHS’s Workplace Health and Safety group … Continued

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February 9, 2018 | by OnPage Corporation
DR for HIPAA compliance

The Importance of Disaster Recovery for HIPAA Compliance

Why DR for HIPAA Compliance Cannot be an Afterthought In March 2016, a cyberattack was launched on MedStar Health, a healthcare chain in the DC area. The Federal Bureau of Investigations (FBI) actually investigated the incident. With the IT system inaccessible, MedStar Health simply decided to temporarily halt any admissions of patients to 250 outpatient … Continued

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February 6, 2018 | by OnPage Corporation
6 Ways healthcare can improve secure clinical communications

6 Ways healthcare can improve secure clinical communications

The healthcare industry is currently laden with pagers. The joke is that not even drug dealers use pagers any more. However, almost 80% of doctors do use pagers. The main problems with pagers is that they impede efficient clinical communications and lack security. How can clinicians and the hospitals they work for embark on improving … Continued

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January 30, 2018 | by OnPage Corporation
HIPAA Challenges for 2018

HIPAA Challenges for 2018

The Office for Civil Rights (OCR) is the department within the Department of Health and Human Services that is tasked with enforcing HIPAA and in meting out fines or citations for violations. Given the organization’s importance in adjudicating HIPAA fines, healthcare organizations are highly interested in knowing what changes the OCR might offer in their … Continued

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January 25, 2018 | by Shawn Lazarus
The downside to using email to manage your on call team

The downside to using email to manage your on call team

There are a number of reasons why email is predominately used to manage an incident. Everyone usually has access to email and the email technology has already been “paid for”. Therefore it’s easy to think of email as being a cheap resource that’s easy for MSPs to use. But easy isn’t always best…or even appropriate. … Continued

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