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February 28, 2019 | by Christopher Gonzalez
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How to Become an All-Star on Your On-Call Team

Whether you’re a seasoned IT veteran or an up-and-coming rookie in the field, it’s key that IT teams understand how to develop the most effective processes and plans for on-call schedules and rotations. Let’s take a look at some best practices that IT pros can use to become all-stars on their on-call teams. Ensuring That … Continued

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February 20, 2019 | by Paula Crerar
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Cybersecurity and Interoperability are Dominant Themes at HIMSS 2019

Another HIMSS show is in the books and the impact this year was tremendous, especially in terms of discussions and announcements. Presentation topics varied from artificial intelligence to supply chain management to telemedicine and beyond, but interoperability and cybersecurity were either main themes or cropped up in discussions throughout the event. Here are some highlights … Continued

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February 14, 2019 | by Christopher Gonzalez
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Welcoming Slack to the Healthcare Industry

If you’re like me, you’re pleased to learn that Slack Technologies is expanding its exceptional service to the healthcare industry and is ready to meet the sector’s HIPAA requirements. For healthcare pros, physicians and organizations, this means that they can use Slack’s mobile app and desktop platform to securely share PHI and other sensitive medical … Continued

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February 6, 2019 | by Christopher Gonzalez
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18 Statistics That Will Make Healthcare Ditch Pagers

What do VHS players and Tamagotchis have in common with the pager? It’s simple, they’re old pieces of technology that were popular in the ‘90s. It’s no longer the “Saved by the Bell” years and doctors need to get with the times by ditching their hammer pants, fanny packs … and pagers! By saying goodbye … Continued

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January 29, 2019 | by Christopher Gonzalez
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Improving MSP Incident Alert Management

As the big game approaches this Sunday, I’ve been thinking about the NFL’s introduction of instant replay and how it makes the league much more enjoyable! Whether you’re rooting for the Patriots led by Tom Brady … or the Rams, you can’t deny that instant replay makes every Super Bowl much more efficient and adds … Continued

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January 17, 2019 | by Christopher Gonzalez
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Four Reasons to Use an Escalation Policy

Let’s set the scene – an IT professional just received a critical alert, notifying him of an urgent matter. Unfortunately, due to a distracting social event, this professional is completely unaware of the notification. Even worse, he receives incident alerts via email, a communication method which doesn’t have the ability to forward the alert to … Continued

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January 16, 2019 | by Shawn Lazarus
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OnPage ConnectWise Manage Integration 3.0

OnPage and ConnectWise has come a long way from when we first announced our integration 3 years ago. Today the integration supports the day to day workings of over 3000 MSPs with more and more being added to the number. Here at OnPage we love our MSP customers because they are an active bunch who … Continued

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January 7, 2019 | by Christopher Gonzalez
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Cybersecurity in Healthcare 2019

We all know the phrase, “New year, new me.” However, for hackers, this mantra has long been forgotten. Regardless of the year, malicious parties will continue to find innovative and new ways to target the healthcare industry. That’s why in 2019, healthcare facilities should be aware of the cybersecurity threats plaguing the industry, with criminals … Continued

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December 21, 2018 | by Christopher Gonzalez
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OnPage’s Top Healthcare Blogs of 2018

It’s no secret that we, at OnPage, are passionate about healthcare and the clinical professionals that make the industry go ‘round. It’s through our appetite for this industry, which lead us to publish several, interesting blogs about healthcare and its related topics in 2018. It’s been a successful year and we look forward to 2019, … Continued

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December 5, 2018 | by Shawn Lazarus
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Datto Autotask Alerts Revolutionized With OnPage Integration

You asked and we delivered; you and other customers requested a solution that would integrate alert management into Datto’s Autotask PSA capabilities. We at OnPage are excited to announce that this MSP solution is now a reality. OnPage’s integration with Autotask PSA enables MSP teams to benefit from both platforms and their respective capabilities, all … Continued

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