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November 8, 2018 | by Shawn Lazarus
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Improving Hospital Workflow with OnPage Alerting

At many points in a hospital’s functioning, workflow touches the outcome. The problem facing much of healthcare though is that the established workflow for alerting and messaging physicians is broken. What are ways for improving scheduling doctors? What are the potential impacts from improvement? Improving hospital workflow is hindered when due to poor on call scheduling … Continued

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November 1, 2018 | by Shawn Lazarus
it nation 18 blog

3 Reasons We’re Excited to Attend IT Nation 2018

In its 14th year, IT Nation is the largest conference of its kind for MSPs and IT solution providers. This year’s event, held next week in Orlando, promises to be better than ever. Here’s why our team is looking forward to it: The speaker lineup is amazing Sir Tim Berners-Lee. Need I say more? Recently … Continued

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October 26, 2018 | by OnPage Corporation
SKINNY HERO TEMPLATE 2 Using Your Data To Improve Monitoring And Alerting

ITSM Incident Management + the Need for Speed

ITSM incident management might seem like a lot of words and letters thrown together. However, when examined in the light of managing changes to IT functionality, you quickly realize their importance. ITSM incident management quickly become realized as a way to define how teams should organize themselves and operate their IT services. And key to … Continued

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October 9, 2018 | by Christopher Gonzalez
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OnPage to Provide Florida With Critical Communication for Hurricane Michael 

OnPage the global leader in Incident Alert Management and mass notification aims to help people connect with each other and provide their communities and businesses with critical communication tools free-of-charge for one month during Hurricane Michael. Tropical storm Michael has become a hurricane and is moving towards the Gulf of Mexico and is still likely to … Continued

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September 19, 2018 | by Shawn Lazarus
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Massachusetts Natural Gas Explosions – A Lesson in The Importance of Alert Automation

The pressure in the natural gas pipelines under three Massachusetts communities spiked to 12 times their normal level last week, just before the explosions and fires that destroyed dozens of homes and killed an 18-year-old man. Columbia Gas went under fire for their mismanagement of the incident. The NTSB says a Columbia Gas control room … Continued

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September 11, 2018 | by Christopher Gonzalez
0830 Blog MSPguideToHappyCustomers

An MSP’s Guide to Happy Customers

An MSP’s ability to do effective work depends on their technical expertise. However, their ability to ensure customer satisfaction is what really grows their business. This is because high levels of customer satisfaction retain current clients and win over future ones. Given this reality, MSPs need to be strategic about how they approach their work … Continued

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September 4, 2018 | by Shawn Lazarus
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The downside to using email to manage your on call team

There are a number of reasons why email is predominately used to manage an incident. Everyone usually has access to email and the email technology has already been “paid for”. Therefore it’s easy to think of email as being a cheap resource that’s easy for MSPs to use. But easy isn’t always best…or even appropriate. … Continued

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August 29, 2018 | by OnPage Corporation
after hours team

Rock-solid MSP critical alerting

OnPage Gets Dynamic Network Solutions Across the Finish Line Dynamic Network Solutions, located in the greater Washington D.C. area, prides itself in providing the highest quality customer service. The company works extensively with its customers to manage client needs and provide them with significant training to avoid unwanted security incidents and downtime. Dynamic Network Solutions … Continued

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August 22, 2018 | by Christopher Gonzalez
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Completing IT Security With Critical Alerting

Businesses and organizations shouldn’t simply rely on monitoring tools for security management. Such tools don’t provide redundancies, time-stamped audit trails and other elements needed for incident resolution. Also, security threats are rampant and tend to go unchecked even with the most reliable monitoring service. That’s why companies require critical alerting to become aware of security … Continued

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July 25, 2018 | by Christopher Gonzalez
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The Real Cost of Healthcare Miscommunication

Introduction Miscommunication isn’t just about the frustration that ensues when direction isn’t followed or understood by colleagues. For the healthcare industry, miscommunication could mean the loss of billions of dollars and endangering the lives of patients. That’s why physicians must implement a clinical communication solution to avoid the risks associated with poor, care team collaboration … Continued

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