Blog
OnPage + ConnectWise Manage Integration 2.0
OnPage announced its collaboration with ConnectWise in 2015. Since that time, has seen its MSP customers flock to the integration to solve many of their Incident management needs. Today, OnPage leverages the robust capabilities of the ConnectWise API to allow its users seamless access to OnPage from within the ConnectWise interface. Not only can IT … Continued
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BYOD and secure messaging
Sixty-nine percent of CIOs said their hospitals see mobile strategies as a key initiative to improve clinical and operational outcomes. –MedCityNews.com This statistic presents a strong viewpoint on how healthcare sees its future and how technology will play into it. Clearly, mobile will play a major part. However, the question that remains is whose mobile … Continued
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How Top Performing Organizations Do IT Operations Management
According to a 2017 study, 55% of organizations are looking to improve the accuracy, timeliness and relevance of IT alerting, notification and IT operations management. Alerting is a key component of IT operations management and readiness. Second only to cloud, IT monitoring and IT alerting are believed to be the most important monetary investment for … Continued
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OnPage Provides Improved Incident Control and Visibility with Enhanced ConnectWise Manage Integration
ConnectWise Manage users now now have control over SLAs directly from their mobile device OnPage, the industry’s leading mobile critical messaging and Incident Alert Management System, today announces its enhanced integration with ConnectWise Manage. ConnectWise Manage is the ticketing solution used by 2 out of every 3 incident responders to manage their customers’ critical events. With … Continued
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How to provide 24×7 support with ConnectWise Manage and OnPage
If you’re an MSP and you’re not providing 24x7x365 IT support, you’re cheating your clients out of services they really need to keep their businesses afloat and stay productive. – Jaq Baldwin for MSP Blog It might be seen as overkill, but you can’t live without it either. As soon as you remove after-hours service … Continued
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OnPage Report: Pager inefficiencies cost hospitals millions
Do you know how pager inefficiencies impact your hospital ? Pager use by physicians reached its zenith in 1994. While pager use has dropped in the ensuing 23 years, cellphone use by physicians has becomes near ubiquitous with recent findings showing that 91% of physicians owned a smartphone and 88% used their mobile devices frequently in the … Continued
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Secure Messaging and Telemedicine
How secure messaging and telemedicine work better together One of the technologies often overlooked in the exploration of how to improve telemedicine delivery is the provision of smartphone messaging. As one study out of Stanford Hospital noted, “the smartphone is one of the fastest growing sectors in the technology industry, and its impact in medicine … Continued
read moreThe OnPage API v2
WHAT’S IN API V2? The OnPage API v2 will enable developers and OnPage users to extend The OnPage Incident Alert Management Platform with ease. The new API v2 release supports: Message status callbacks Account status callbacks: PAGER_OFF, LOGGED_IN and LOGGED_OUT Information on whether the account is logged in WHEN IS API V2 AVAILABLE? The OnPage … Continued
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OnPage Celebrates 6th Birthday By Expanding Integrations and Functionality
When we started OnPage in July 2011, we had the simple idea of bringing a smartphone-based critical alerting platform to healthcare. Until then, healthcare had relied on pagers for their alerting needs. But we realized pagers were a dying breed and we had the technology that could put the final nail in the pager … Continued
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OnPage guide to stakeholder management for MSPs
How do you handle your clients as an MSP? Your clients are your stakeholders and they are the ones on edge whenever a crisis happens in their fort. They look at MSPs to fix their burning issues and so it’s very important to manage their exceptions. Stakeholder management enables MSPs to not only think about … Continued
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