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Author: OnPage Corporation

January 26, 2021 | by OnPage Corporation
Year in Review Press Release

OnPage Corporation Continues To Grow Despite the 2020 Pandemic

OnPage Incident Alert Management Unveils Its Accomplishments and Milestones of the 2020 Fiscal Year   WALTHAM, Mass., Jan. 25, 2021 — OnPage Corporation, a Boston-based incident management and pager replacement company, today unveiled its fiscal 2020 year in review. OnPage delivered another year of strong results considering the uncertain situation brought upon the world with COVID-19. … Continued

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December 21, 2020 | by OnPage Corporation
XDR

Will XDR Change Incident Response?

Extended Detection and Response (XDR) is a new security technology that promises to change the way security organizations operate, and introduce important efficiencies to day-to-day processes. In particular, XDR is expected to have a huge impact on incident response teams. In this article, we’ll explain the basics of XDR, show how it addresses incident response … Continued

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December 4, 2020 | by OnPage Corporation
Year in Review Press Release

AWS CloudWatch Notifications Are Now Loud and Clear

OnPage Integrates With AWS CloudWatch to Augment Cloud Monitoring With High-Priority Mobile Alerting   WALTHAM, Mass., Oct. 21, 2020 — OnPage Corporation, a Boston-based IT alerting and pager replacement vendor, today announced its integration with AWS CloudWatch. The integration enables CloudWatch to trigger OnPage high-priority, mobile notifications, when it detects anomalous or critical cloud activities. CloudWatch notifications … Continued

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December 3, 2020 | by OnPage Corporation
Year in Review Press Release

Critical Notification Platform Overrides Mute Switch on iOS

OnPage Incident Alert Management and Pager Replacement Overrides Silent Switch on iOS and Do Not Disturb Mode With Software Release Version 7.4   WALTHAM, Mass., May 27, 2020 — OnPage Corporation, a Boston-based incident alert management and pager replacement vendor, today released software version 7.4, enabling OnPage high-priority, critical alerts to override the silent switch … Continued

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December 3, 2020 | by OnPage Corporation
Year in Review Press Release

OnPage Enhances Secure Collaboration Capabilities on its iOS App and the Apple Watch

Incident Alert Management Leader Introduces New iOS Features for IT and Healthcare Users   WALTHAM, Mass., May 1, 2019 — OnPage Corporation, a leading incident alert management platform company, today announced the addition of three new features to its iOS offerings. These features are designed to help IT and healthcare professionals communicate efficiently, quickly and … Continued

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November 24, 2020 | by OnPage Corporation
Call routing

3 Ways How Live Call Routing Increases Care Team Efficiency

Hospitals require a solution to streamline after-hours communication between patients and medical professionals. Exceptional after-hours care helps enhance the patient experience in critical situations.  In this blog, we’ll discuss the importance of dedicated lines and after-hour live calls. What Is Live Call Routing? Live call routing is an efficient and automated way to enhance after-hours … Continued

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August 31, 2020 | by OnPage Corporation
incident management process

Incident Management Process: 5 Steps to Effective Resolution

An incident management process is a set of procedures and actions taken to respond to and resolve critical incidents: how incidents are detected and communicated, who is responsible, what tools are used, and what steps are taken to resolve the incident.  Incident management processes are used across many industries, and incidents can include anything from … Continued

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August 14, 2020 | by OnPage Corporation
Effective Communication Between Healthcare Professionals

Effective Communication Between Healthcare Professionals – Best Practices

Effective communication between healthcare professionals is critical for timely and effective operations. In a modern healthcare environment, communication technologies are critical for connecting healthcare professionals with other caretakers and healthcare entities, ensuring the best, most effective, immediate care to patients. This article examines the impact of technology on effective communication between healthcare professionals, and how … Continued

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December 21, 2019 | by OnPage Corporation

OnPage: High and Low Priority

In a world where we get alerts and notifications for anything under the sun it is important to differentiate which alerts are important and which alerts can be dealt with later. For this very reason, the OnPage platform enables the user to send messages in two different formats: High Priority and Low Priority. Our unique … Continued

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November 16, 2019 | by OnPage Corporation
IT Outage Communication

IT Outage Communication Best Practices

IT Outage Communications Best Practices for your IT Team Over the course of time, IT teams will recognize the importance of having a plan for IT outage communications and recognizing IT outage communications best practices. Even the most skilled of IT operations departments will experience significant downtime issues effecting customers. As such, it is very … Continued

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