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Author: OnPage Corporation

August 31, 2020 | by OnPage Corporation
incident management process

Incident Management Process: 5 Steps to Effective Resolution

An incident management process is a set of procedures and actions taken to respond to and resolve critical incidents: how incidents are detected and communicated, who is responsible, what tools are used, and what steps are taken to resolve the incident.  Incident management processes are used across many industries, and incidents can include anything from … Continued

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August 14, 2020 | by OnPage Corporation
Effective Communication Between Healthcare Professionals

Effective Communication Between Healthcare Professionals – Best Practices

Effective communication between healthcare professionals is critical for timely and effective operations. In a modern healthcare environment, communication technologies are critical for connecting healthcare professionals with other caretakers and healthcare entities, ensuring the best, most effective, immediate care to patients. This article examines the impact of technology on effective communication between healthcare professionals, and how … Continued

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December 21, 2019 | by OnPage Corporation

OnPage: High and Low Priority

In a world where we get alerts and notifications for anything under the sun it is important to differentiate which alerts are important and which alerts can be dealt with later. For this very reason, the OnPage platform enables the user to send messages in two different formats: High Priority and Low Priority. Our unique … Continued

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November 16, 2019 | by OnPage Corporation
IT Outage Communication

IT Outage Communication Best Practices

IT Outage Communications Best Practices for your IT Team Over the course of time, IT teams will recognize the importance of having a plan for IT outage communications and recognizing IT outage communications best practices. Even the most skilled of IT operations departments will experience significant downtime issues effecting customers. As such, it is very … Continued

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September 15, 2019 | by OnPage Corporation
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OnPage app helps prevent HIPAA violations and ransomware attacks

OnPage helps thwarts HIPAA violations Avoiding HIPAA violations and combating potential ransomware attacks are top of mind for many healthcare institutions. In theory, avoiding HIPAA violations should be straight forward as HIPAA requirements are very specific in what they do and don’t allow hospitals to do during communications with their staff physicians. HIPAA legislation clearly prohibits the use … Continued

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September 6, 2019 | by OnPage Corporation
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Feel the burnout

Eleven practical ways for DevOps engineers to better manage their work environment At OnPage, we know the importance of DevOps burnout and have explored in other formats such as our e-book and video. The seriousness of the issue is highlighted by the following components: Decreased employee happiness. Employees become less satisfied and content with their … Continued

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October 26, 2018 | by OnPage Corporation
SKINNY HERO TEMPLATE 2 Using Your Data To Improve Monitoring And Alerting

ITSM Incident Management + the Need for Speed

ITSM incident management might seem like a lot of words and letters thrown together. However, when examined in the light of managing changes to IT functionality, you quickly realize their importance. ITSM incident management quickly become realized as a way to define how teams should organize themselves and operate their IT services. And key to … Continued

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August 29, 2018 | by OnPage Corporation
after hours team

Rock-solid MSP critical alerting

OnPage Gets Dynamic Network Solutions Across the Finish Line Dynamic Network Solutions, located in the greater Washington D.C. area, prides itself in providing the highest quality customer service. The company works extensively with its customers to manage client needs and provide them with significant training to avoid unwanted security incidents and downtime. Dynamic Network Solutions … Continued

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July 17, 2018 | by OnPage Corporation
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True cost of breached patient data

 Data breaches highlights why we need secure messaging for doctors Statistics published by the Journal of Hospital Medicine in July 2017 show that despite the persistent campaign to educate the healthcare community about the problematic nature of pagers  and unsecured messaging, both continue to be popular technologies. According to the Journal: Almost 80% of clinicians continue to … Continued

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