OnPage Incident Alert Management Unveils Its Accomplishments and Milestones of the 2020 Fiscal Year WALTHAM, Mass., Jan. 25, 2021 — OnPage Corporation, a Boston-based incident management and pager replacement company, today unveiled its fiscal 2020 year in review. OnPage delivered another year of strong results considering the uncertain situation brought upon the world with COVID-19. … Continued
Extended Detection and Response (XDR) is a new security technology that promises to change the way security organizations operate, and introduce important efficiencies to day-to-day processes. In particular, XDR is expected to have a huge impact on incident response teams. In this article, we’ll explain the basics of XDR, show how it addresses incident response … Continued
OnPage Integrates With AWS CloudWatch to Augment Cloud Monitoring With High-Priority Mobile Alerting WALTHAM, Mass., Oct. 21, 2020 — OnPage Corporation, a Boston-based IT alerting and pager replacement vendor, today announced its integration with AWS CloudWatch. The integration enables CloudWatch to trigger OnPage high-priority, mobile notifications, when it detects anomalous or critical cloud activities. CloudWatch notifications … Continued
OnPage Incident Alert Management and Pager Replacement Overrides Silent Switch on iOS and Do Not Disturb Mode With Software Release Version 7.4 WALTHAM, Mass., May 27, 2020 — OnPage Corporation, a Boston-based incident alert management and pager replacement vendor, today released software version 7.4, enabling OnPage high-priority, critical alerts to override the silent switch … Continued
Incident Alert Management Leader Introduces New iOS Features for IT and Healthcare Users WALTHAM, Mass., May 1, 2019 — OnPage Corporation, a leading incident alert management platform company, today announced the addition of three new features to its iOS offerings. These features are designed to help IT and healthcare professionals communicate efficiently, quickly and … Continued
Hospitals require a solution to streamline after-hours communication between patients and medical professionals. Exceptional after-hours care helps enhance the patient experience in critical situations. In this blog, we’ll discuss the importance of dedicated lines and after-hour live calls. What Is Live Call Routing? Live call routing is an efficient and automated way to enhance after-hours … Continued
An incident management process is a set of procedures and actions taken to respond to and resolve critical incidents: how incidents are detected and communicated, who is responsible, what tools are used, and what steps are taken to resolve the incident. Incident management processes are used across many industries, and incidents can include anything from … Continued
Effective communication between healthcare professionals is critical for timely and effective operations. In a modern healthcare environment, communication technologies are critical for connecting healthcare professionals with other caretakers and healthcare entities, ensuring the best, most effective, immediate care to patients. This article examines the impact of technology on effective communication between healthcare professionals, and how … Continued
In a world where we get alerts and notifications for anything under the sun it is important to differentiate which alerts are important and which alerts can be dealt with later. For this very reason, the OnPage platform enables the user to send messages in two different formats: High Priority and Low Priority. Our unique … Continued
IT Outage Communications Best Practices for your IT Team Over the course of time, IT teams will recognize the importance of having a plan for IT outage communications and recognizing IT outage communications best practices. Even the most skilled of IT operations departments will experience significant downtime issues effecting customers. As such, it is very … Continued
