Author: OnPage Corporation

October 11, 2017 | by OnPage Corporation
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Empower your NOC team

Three Ways to Empower NOC Team According to some sources, up to 80% of IT issues can be resolved by your NOC team. Your NOC is the company’s first line of defense against outages and IT irregularities. For most IT teams, the Network Operations Centers (NOC) support the computer network and infrastructure with the goal of maintaining … Continued

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October 4, 2017 | by OnPage Corporation
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OnPage Announces PTC ThingWorx Integration at Gartner Symposium/ITxpo 2017

OnPage gives voice to data anomalies and outages and is now available on the ThingWorx Marketplace Today, OnPage, the leader in Incident Alert management, has announced that it has joined the PTC Partner Network as a technology partner in the ThingWorx Ready™ program. The program allows OnPage to validate its interoperability with the ThingWorx® platform and … Continued

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September 26, 2017 | by OnPage Corporation
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5 Ways to Secure Texting for Physicians

When healthcare security executives were asked what issues keep them awake at night, survey respondents in a Forrester Research study most often cited the misuse of personally identifiable patient information (86 percent). This fear makes sense given that most hospitals still rely on pagers and insecure communication formats like Facebook and GChat. These formats do … Continued

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September 20, 2017 | by OnPage Corporation
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The OnPage Guide to Mastering Escalation Management

Escalation management for better communication While effective communication can be challenging in the best of circumstances, it can be especially trying when an internal or external customer is facing an issue. The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact … Continued

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September 15, 2017 | by OnPage Corporation
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OnPage On the Road

Where in the world is OnPage? It feels like we’re part of the chorus in a Willy Nelson song these days since we’re On the road again so many times over the upcoming weeks. Unfortunately, we won’t have a funky VW bus to ferry us about. We’ve traded the bus in for airline tickets and … Continued

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September 14, 2017 | by OnPage Corporation
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IT outage communications

Are you prepared for an IT Outage? In the past 4 weeks, the southern United States has experienced significant damage from the ravages of hurricane Harvey and Irma. These natural disasters are freakish and unexpected but unfortunately they are not uncommon. Even at less intensity such as a tropical storm, the results can take the … Continued

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September 8, 2017 | by OnPage Corporation
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SLAs and ITOps Modernization

How to modernize SLAs and ITOps  “Tell me how you will measure me and I will tell you how I will behave.” Dr. Eliyahu Goldrat – The Goal Digital transformation will come from increased investments in technology. But, at the same time, it will also come from increased scrutiny and commitment to quality of the … Continued

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August 31, 2017 | by OnPage Corporation
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SaaS: The New MSP Paradigm

SaaS for MSPs SaaS for MSPs? Oftentimes, SaaS and MSPs are presented as competing solutions. Should an end user adopt a solution where they implement and manage multiple cloud-based softwares on their own? Should the company hire an MSP to manage their multiple SaaS deployments to maintain updates and integrations? In reality though, SaaS management … Continued

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August 28, 2017 | by OnPage Corporation
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DevOpsDays Boston 2017

DevOpsDays Boston 2017 Conference Highlights how Devops Matures OnPage is proud to be a Gold Sponsor at DevOps Days Boston 2017 taking place at the Cyclorama on September 18th  and 19th.  If you’re attending, please stop by booth 11 and get one of our cool give aways and enter to win one of the many prizes we’re … Continued

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