Author: Ritika Bramhe

December 6, 2021 | by Ritika Bramhe
retail incident response

Reimagining Retail Incident Response for the Holidays

The holiday season is here, and global retailers are prepared for the biggest retail event of the year. The decrease in new COVID-19 cases, coupled with a rise in vaccination rates, provides a glimmer of hope for shoppers looking to spend for friends and family. Holiday spending is expected to break previous records this year, … Continued

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October 26, 2021 | by Ritika Bramhe
Hospital Readmission Rates

Strategies to Reduce Hospital Readmission Rates

The Centers for Medicare & Medicaid Services (CMS) scrutinizes hospital readmission rates across the U.S. each year, and it levies financial penalties on organizations that overshoot acceptable hospital readmission rates. As healthcare systems across the country embark on a journey to introduce patient-centric models to their organizations, they must align their resources with ever-changing regulations … Continued

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September 29, 2021 | by Ritika Bramhe
post-mortem reports

From Metrics to Valuable Insights: Incident Post-Mortem Reports

IT organizations, such as managed service providers (MSPs), deploy incident alerting and on-call management solutions to accelerate software delivery and ensure seamless customer experiences. Incident alert management platforms orchestrate the distribution of alerts to ensure that technicians continue to maintain system uptime and minimize service disruptions. Key features of a solid incident alert management platform … Continued

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September 22, 2021 | by Ritika Bramhe
DoFP

Divisions of Family Practice Adopts OnPage to Enhance Clinical Communication

Effective healthcare communication requires proper software and processes to ensure that the right person receives timely messages. Unfortunately, Divisions of Family Practice (DoFP), a large community-based network of physicians located in British Columbia, Canada, relied on a third-party answering service to connect long-term care facilities (LTCFs) with on-call providers. This ineffective communication process resulted in … Continued

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September 15, 2021 | by Ritika Bramhe
DevOps Burnout

Best Practices to Reduce DevOps Burnout

As software development teams struggle with spotty, siloed software delivery cycles, the DevOps approach provides relief by unifying stakeholders to achieve faster, collaborative and continuous software delivery. However, the DevOps methodology fails if it does not address the issue of DevOps burnout. In this post, we’ll uncover strategies that DevOps teams can use to better … Continued

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August 13, 2021 | by Ritika Bramhe
nurse mental health

Strategies to Strengthen Nurse Mental Health and Safety

No job is easy, but the job of a nurse is even more challenging, especially during a global health crisis. Nurses are at a higher risk of developing burnout due to the psychological trauma and cognitive overload that comes with the nursing profession. The situation is further exacerbated when nurses take on more responsibility during … Continued

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July 22, 2021 | by Ritika Bramhe
Monitoring best practices

Monitoring and Alerting 101: Monitoring Best Practices

An effective monitoring system is paramount to smooth business operations. As the need for a fast, responsive software experience gains momentum, monitoring becomes an indispensable driving force. Monitoring systems enable IT teams to proactively observe the health and responsiveness of critical environments and applications. Without monitoring, organizations must depend on customers or internal departments to … Continued

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June 15, 2021 | by Ritika Bramhe
patient care

Maximize Collective Knowledge to Deliver Patient Care

Medical practitioners must move beyond their own expertise to make informed patient care decisions. This can be achieved by normalizing team collaboration, encouraging providers to access information gathered by other specialists along the patient’s continuum of care.  However, healthcare is plagued with fragmented communication due to archaic technology. There is also a lack of accountability … Continued

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