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Author: Ritika Bramhe

September 29, 2021 | by Ritika Bramhe
post-mortem reports

From Metrics to Valuable Insights: Incident Post-Mortem Reports

IT organizations, such as managed service providers (MSPs), deploy incident alerting and on-call management solutions to accelerate software delivery and ensure seamless customer experiences. Incident alert management platforms orchestrate the distribution of alerts to ensure that technicians continue to maintain system uptime and minimize service disruptions. Key features of a solid incident alert management platform … Continued

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September 22, 2021 | by Ritika Bramhe
DoFP

Divisions of Family Practice Adopts OnPage to Enhance Clinical Communication

Effective healthcare communication requires proper software and processes to ensure that the right person receives timely messages. Unfortunately, Divisions of Family Practice (DoFP), a large community-based network of physicians located in British Columbia, Canada, relied on a third-party answering service to connect long-term care facilities (LTCFs) with on-call providers. This ineffective communication process resulted in … Continued

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September 15, 2021 | by Ritika Bramhe
DevOps Burnout

Best Practices to Reduce DevOps Burnout

As software development teams struggle with spotty, siloed software delivery cycles, the DevOps approach provides relief by unifying stakeholders to achieve faster, collaborative and continuous software delivery. However, the DevOps methodology fails if it does not address the issue of DevOps burnout. In this post, we’ll uncover strategies that DevOps teams can use to better … Continued

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September 2, 2021 | by Ritika Bramhe
site reliability

Essential Tools for Site Reliability Engineers

Site reliability engineers (SREs) are involved in scaling systems and making them reliable and efficient for organizations. But SREs often fail to build system resiliency when they do not have the right tools at their disposal. In this post, we’ll uncover five leading tools that SREs can use to drive the reliability and stability of … Continued

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August 13, 2021 | by Ritika Bramhe
nurse mental health

Strategies to Strengthen Nurse Mental Health and Safety

No job is easy, but the job of a nurse is even more challenging, especially during a global health crisis. Nurses are at a higher risk of developing burnout due to the psychological trauma and cognitive overload that comes with the nursing profession. The situation is further exacerbated when nurses take on more responsibility during … Continued

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July 22, 2021 | by Ritika Bramhe
Monitoring best practices

Monitoring and Alerting 101: Monitoring Best Practices

An effective monitoring system is paramount to smooth business operations. As the need for a fast, responsive software experience gains momentum, monitoring becomes an indispensable driving force. Monitoring systems enable IT teams to proactively observe the health and responsiveness of critical environments and applications. Without monitoring, organizations must depend on customers or internal departments to … Continued

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June 15, 2021 | by Ritika Bramhe
patient care

Maximize Collective Knowledge to Deliver Patient Care

Medical practitioners must move beyond their own expertise to make informed patient care decisions. This can be achieved by normalizing team collaboration, encouraging providers to access information gathered by other specialists along the patient’s continuum of care.  However, healthcare is plagued with fragmented communication due to archaic technology. There is also a lack of accountability … Continued

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May 28, 2021 | by Ritika Bramhe
facility management

Deliver Real-Time Alerts From Facility Management Systems

Facility managers, including service technicians, are expected to operate their facilities safely to meet the expectations of customers. They focus on the smooth functioning and maintenance of many components that fall within the scope of their facility. Typical components include roads, pavements, HVAC and plumbing systems.  As a facility manager, staying on top of these … Continued

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May 21, 2021 | by Ritika Bramhe
Single Sign-On

Single Sign-On Now Available on OnPage Enterprise-Level Accounts

Single sign-on (SSO) services provide a unified view into applications, logins and devices through a secure identity cloud. SSO allows users to access SaaS-based applications through one simple login process.  We, at OnPage, are excited to announce that we’ve extended our integration catalog to include SSO services like Okta and OneLogin. Through a single sign-on … Continued

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