Author: Ritika Bramhe

November 28, 2023 | by Ritika Bramhe
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Managing Databases on AWS: A Practical Guide

What Are AWS Databases? Amazon Web Services (AWS) provides a range of managed database services that provide multiple database technologies to handle various use cases. They are designed to free businesses from tasks like database administration, maintenance, upgrades, and backup. AWS databases come in several types to cater to different business needs. These include relational … Continued

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November 10, 2023 | by Ritika Bramhe
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OnPage Releases Healthcare-Focused Slack Integration

Introduction In the healthcare realm, the need for communication platforms that meet HIPAA standards is undeniable. Enter Slack, a popular collaboration platform armed with robust security features. However, the real game-changer emerges through the integration with OnPage. This isn’t just an upgrade in collaboration; it’s a transformative shift in critical communication within healthcare—a field where … Continued

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November 6, 2023 | by Ritika Bramhe
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The Journey Into Automation: Optimizing Care Delivery

Automation as the foundation for optimizing care delivery In a world where efficiency and precision are the cornerstones of progress, automation has become the unsung hero across diverse industries. From manufacturing floors to customer service, its transformative power has reshaped the way we work and deliver services. Within the healthcare sector, automation has left no … Continued

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October 18, 2023 | by Ritika Bramhe
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OnPage at Global Exchange Conference 2023

Excitement is buzzing through the halls of OnPage’s Boston headquarters, and rightly so. The team is gearing up for the much-anticipated in-person Global Exchange Conference 2023, and let me tell you, our office is a hive of activity right now— booth preparation, ordering booth fixtures and making crucial decisions about conference swags. 😉 As the … Continued

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September 6, 2023 | by Ritika Bramhe
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Reliably receive a call when an organ donor is matched

Within the broader context of organ transplantation, time is of the essence. Lives hang in the balance, waiting for that life-changing call announcing a matched donor organ. For organ transplant recipients, the waiting game is often a test of patience and resilience. However, with the advent of modern technology, a solution has emerged to alleviate … Continued

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September 5, 2023 | by Ritika Bramhe
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Enhancing Code Blue Workflow for Improved Survival Rates

  Code blue workflow: Introduction In critical healthcare scenarios, swift response is the linchpin to saving lives. Enter code blue workflows – a set of protocols that guide healthcare teams in high-stress scenarios. When a patient’s life is at stake due to cardiac arrest, respiratory failures, or other life-threatening conditions, these workflows ensure a rapid, … Continued

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August 7, 2023 | by Ritika Bramhe
Slack Incident Response

Synced for Success: OnPage & Slack for Incident Response

As the post-pandemic world finds its footing again, a resilient spirit drives the revival, propelling businesses to embrace a new era of technological innovation. Notably, IT teams are swiftly adopting the digital transformation of their processes, particularly in incident response. From virtual collaboration tools and remote IT support to automated incident management, teams have found … Continued

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July 24, 2023 | by Ritika Bramhe
HypeCycle ITSM 2023

Advancements within ITSM in 2023

Introduction The OnPage team is thrilled to inform that we’ve been included in Gartner® Hype Cycle™ for ITSM, 2023 report, listing OnPage as a Sample Vendor in the Automated Incident Response category. In this blog, we draw upon our analysis of the Hype Cycle report and our individual insights into the IT Service Management (ITSM) … Continued

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July 14, 2023 | by Ritika Bramhe
Incident Tracking

How Incident Tracking Can Benefit Your IT Organization

In the dynamic world of Information Technology (IT), incident tracking is a critical process within the realm of incident management that can significantly influence an organization’s operational efficiency and service quality. Incident management refers to the identification, recording, and management of incidents—unplanned events or disruptions—that can impact IT services.  Understanding Incident Tracking Incident tracking involves … Continued

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