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Author: Ritika Bramhe

November 25, 2019 | by Ritika Bramhe
Hacked pagers

Sensitive Medical Data Hacked by Unsophisticated Software

There’s a solid rationale behind replacing antiquated technology, as they fail to keep pace with how the healthcare environment is evolving. One such invention is the good, old pager.  Recently, the U.K.’s National Health Service Trust (NHS) was on the radar when the organization’s sensitive medical data was hacked by an individual in North London. … Continued

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November 6, 2019 | by Ritika Bramhe
message escalations 2

Why Escalations are Important to Clinical Communications

Unexpected events make the healthcare profession one of the most challenging industries to navigate and plan for. Sudden, abrupt patient situations tend to occur, increasing the workload of healthcare providers. Similar, process efficiencies and productivity are a reflection of the care team’s ability to communicate. When teams are on the same page, patient wait times … Continued

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October 8, 2019 | by Ritika Bramhe
Gartner Hype Cycle

OnPage Mentioned in Two 2019 Gartner Hype Cycle Reports

Gartner’s Hype Cycle for Business Continuity and IT Performance Analysis are trusted reports, identifying solutions that enhance and solidify an organization’s business continuity.  The OnPage team is pleased to announce that we’ve been included in two of Gartner’s Hype Cycle reports, listing OnPage’s incident alert management solution as a trusted tool for today’s support teams. … Continued

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September 17, 2019 | by Ritika Bramhe
Diamond organization adopts OnPage

Large Diamond Mining Organization Adopts OnPage

Diamond mining is recognized as a dangerous occupation, causing serious accidents for mineworkers across the globe. Often times, these incidents turn out to be fatal because the victim didn’t receive immediate care from first responders. However, significant strides are being made to minimize the impact of these accidents by large, international organizations. In our latest … Continued

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August 28, 2019 | by Ritika Bramhe
ServiceNow and OnPage

How to Enhance ServiceNow With OnPage Incident Alert Management

IT service alerting (ITSA) tools automate ticketing system workflows by incorporating intelligent alerts into the creation of a ticket. These capabilities don’t only enable IT support teams to consistently deliver great services, but they also improve their collaboration and productivity.  That’s why in order to extract the full value from ticketing systems, teams should consider … Continued

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June 27, 2019 | by Ritika Bramhe
Dattocon19

Our Team’s Experience at DattoCon 2019

We’re pleased to come home from DattoCon19 with memorable experiences. It was a well-curated conference, striking a fine balance between emerging MSP trends, informative sessions, networking and of course, entertainment.  Here are my top takeaways from the event: Eye-Opening Keynote Sessions  DattoCon19 treated attendees to informative, one-of-a-kind keynotes and sessions. Datto CEO Tim Weller unveiled … Continued

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