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Author: Christopher Gonzalez

April 24, 2019 | by Christopher Gonzalez
Trends

OnPage Publishes 2019 Incident Management Trends Report

The OnPage team is excited to announce the publication of its 2019 Incident Management Trends Report, providing primary analysis and data compiled from IT and MSP survey respondents! The report offers detailed, industry information including, but not limited to, (1) top IT and MSP concerns or challenges, (2) how teams are notified of critical incidents, … Continued

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April 17, 2019 | by Christopher Gonzalez
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OnPage’s New Integration With ServiceNow

If you’re an IT professional who has followed our blog, you’re familiar with OnPage and ServiceNow’s integration and their shared commitment to ensuring that critical alerts are never missed. But, did you know that OnPage and ServiceNow just took this powerful integration to the next level? The latest release of the integration provides significant enhancements. … Continued

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April 11, 2019 | by Christopher Gonzalez
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Mass Notifications for the Education Industry

Ever have this experience? After a miserable commute in stormy weather, you get to your college campus only to find out that it’s been closed for a snow day. Fortunately, this no longer has to be an issue! Mass notification tools enable academic institutions to send timely and urgent notifications to their faculty members or … Continued

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April 3, 2019 | by Christopher Gonzalez
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Four OnPage Features You May Have Missed

OnPage is praised for its award-winning incident alert management platform, providing capabilities and integrations for IT and managed service providers (MSPs). Though known for its SSL encrypted messages, critical alerts and key integrations, OnPage is constantly adding new features to its trusted platform. To keep you up to date, I’ve highlighted four valuable OnPage features … Continued

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March 28, 2019 | by Christopher Gonzalez
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Advancing Autotask With Incident Alert Management Platforms

For MSPs, Datto’s Autotask PSA provides a powerful system, offering ticketing and project management capabilities. Though Autotask is an essential solution tool for MSPs and their teams, it becomes even better with an incident alert management platform integration. Now, if you’re curious to know how Autotask’s integration with incident alert management platforms work, you’re in … Continued

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March 12, 2019 | by Christopher Gonzalez
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U.K. Calls a “Brexit” on Pagers

National Health Service’s (NHS) recent announcement on the ban of the pager represents great news for U.K. healthcare organizations and their practitioners. The ban not only represents a transformative move, it also showcases pagers’ lackluster performance in providing secure, clinical communications. Now that pagers are making their way out of U.K. facilities, I’ll highlight what … Continued

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February 28, 2019 | by Christopher Gonzalez
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How to Become an All-Star on Your On-Call Team

Whether you’re a seasoned IT veteran or an up-and-coming rookie in the field, it’s key that IT teams understand how to develop the most effective processes and plans for on-call schedules and rotations. Let’s take a look at some best practices that IT pros can use to become all-stars on their on-call teams. Ensuring That … Continued

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February 14, 2019 | by Christopher Gonzalez
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Welcoming Slack to the Healthcare Industry

If you’re like me, you’re pleased to learn that Slack Technologies is expanding its exceptional service to the healthcare industry and is ready to meet the sector’s HIPAA requirements. For healthcare pros, physicians and organizations, this means that they can use Slack’s mobile app and desktop platform to securely share PHI and other sensitive medical … Continued

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